Nagios Support Forum

tgriep wrote:Run the following to create the snmptt user and re-run the upgrade.

Code: Select all

adduser snmptt
usermod -a -G nagcmd snmptt
usermod -a -G nagios snmptt

This worked for me, many thanks tgriep..

benningtonr wrote:is this for Danni to run or me?

Both, we have the same error. it should work for you also. either way it can't hurt if it does not work

running upgrade again now, fingers crossed

getting same thing when trying to get profile

PROFILE BUILD FAILED
Array
(
)
CODE: 1

ran the three lines as directed, and ran the update again as root, still not completing.

i started capturing the install script a few seconds after i started it, ai am uploading the txt file

Should i try running the update from the GUI, i have always done it via CLI

@benningtonr, Follow this article to fix the Profile Build Failure.
https://support.nagios.com/kb/article/n ... d-533.html

Stick with the CLI upgrade but run this procedure to do it.
This should allow the upgrade to finish without the database update error.

[root@nagios tmp]# wget https://assets.nagios.com/downloads/nag ... 6.3.tar.gz
--2019-07-09 12:21:31-- https://assets.nagios.com/downloads/nag
Resolving assets.nagios.com... 72.14.181.71, 2600:f03c:91ff:fedf:b821
Connecting to assets.nagios.com|72.14.181.71|:443... connected.
HTTP request sent, awaiting response... 301 Moved Permanently
Location: https://assets.nagios.com/redirects/red ... nloads/nag [following]
--2019-07-09 12:21:31-- https://assets.nagios.com/redirects/red ... nloads/nag
Reusing existing connection to assets.nagios.com:443.
HTTP request sent, awaiting response... 404 Not Found
2019-07-09 12:21:31 ERROR 404: Not Found.

--2019-07-09 12:21:31-- http://.../
Resolving ...... failed: Name or service not known.
wget: unable to resolve host address “...”
--2019-07-09 12:21:31-- http://6.3.tar.gz/
Resolving 6.3.tar.gz... failed: Name or service not known.
wget: unable to resolve host address “6.3.tar.gz”

i used these lines, and then the rest of your lines

wget http://assets.nagios.com/downloads/nagi ... est.tar.gz

tar xzf xi-latest.tar.gz

running install now fingers crossed

well that did not work, got the exact URL from your link, and running all the commands you sent exactly as sent, installing yet again.

Hopefully fifth time is a charm

I have captured the last two installs in a single txt file, if this one fails i will upload the file.