Unable to Create Users

This support forum board is for support questions relating to Nagios Log Server, our solution for managing and monitoring critical log data.
tvoll
Posts: 39
Joined: Fri Aug 16, 2019 9:06 am

Re: Unable to Create Users

Post by tvoll »

Still having issues adding users from Active Directory.

I see in the /usr/local/nagioslogserver/var/jobs.log:
Running command do_backups with args ' ' for job id: backups
SUCCESS
Still not populating any new files into /store/backups/nagioslogserver/
User avatar
mbellerue
Posts: 1403
Joined: Fri Jul 12, 2019 11:10 am

Re: Unable to Create Users

Post by mbellerue »

Alright, that's a little odd. Try running the backup command at the command line.

Code: Select all

/usr/local/nagioslogserver/scripts/create_backup.sh
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
tvoll
Posts: 39
Joined: Fri Aug 16, 2019 9:06 am

Re: Unable to Create Users

Post by tvoll »

mbellerue wrote:Alright, that's a little odd. Try running the backup command at the command line.

Code: Select all

/usr/local/nagioslogserver/scripts/create_backup.sh
That worked! Sent a PM with the backup attached.
User avatar
cdienger
Support Tech
Posts: 5045
Joined: Tue Feb 07, 2017 11:26 am

Re: Unable to Create Users

Post by cdienger »

Received. We will PM you the next steps.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
User avatar
mbellerue
Posts: 1403
Joined: Fri Jul 12, 2019 11:10 am

Re: Unable to Create Users

Post by mbellerue »

I've just sent a PM with further instructions.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
tvoll
Posts: 39
Joined: Fri Aug 16, 2019 9:06 am

Re: Unable to Create Users

Post by tvoll »

mbellerue wrote:I've just sent a PM with further instructions.
Thank you! The commands that you sent worked.
It was an issue with the user mapping file.
Verified that adding new Active Directory users worked without any issues!
User avatar
mbellerue
Posts: 1403
Joined: Fri Jul 12, 2019 11:10 am

Re: Unable to Create Users

Post by mbellerue »

Most excellent, glad to hear it worked! Closing thread.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
Locked