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Re: Unable to get the performance Graph
Posted: Wed Dec 04, 2019 10:33 am
by benjaminsmith
Hello,
Ok. Let's try to get this by using the command line. Run the following commands:
Code: Select all
rm -rf /usr/local/nagiosxi/var/components/profile*
/usr/local/nagiosxi/scripts/components/getprofile.sh SUPPORT
Then PM the resulting
/usr/local/nagiosxi/var/components/profile.zip file. Thanks.
Re: Unable to get the performance Graph
Posted: Thu Dec 05, 2019 8:00 am
by inas.labib
Hi Team,
we are using 5.2.2 version downloaded the same version and extracted the sudoers file.we compared the sudoers file with our server sudeors file both are same.
can we have webex session to resolve the issue as early as possible.
Re: Unable to get the performance Graph
Posted: Thu Dec 05, 2019 8:19 am
by inas.labib
/usr/local/nagiosxi/scripts/components/getprofile.sh SUPPORT script itself not there in this version.
in the /usr/local/nagiosxi/var/components/profile we have below attached text file is there please go through it.
Moderator's Note: The profile has been shared with the support team but has been removed from the public forum.
Re: Unable to get the performance Graph
Posted: Thu Dec 05, 2019 11:02 am
by benjaminsmith
Hello
@inas.labib,
Let's get a support ticket opened for this issue as it looks there are other issues besides the performance graph. Please reference this thread when opening the ticket. Thanks!
https://support.nagios.com/tickets/