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Re: Enable Notifications

Posted: Mon May 17, 2021 9:57 am
by btayl
Yep It is still doing it

would it have anything to do with ndo2db they had me enable it when I last updated because the service would not start.

Re: Enable Notifications

Posted: Mon May 17, 2021 12:07 pm
by gsmith
Hi,

It's good that they had you downgrade to ndo2db because we have been seeing some issues with the NDO-3 broker.
In fact your problem might be related to the NDO-3 issue, since your configurations all look OK. I suspect
the problem is in the database, so please do the following :

mysqldump -u root -pnagiosxi nagios > /tmp/nagios.sql
cd /tmp
tar cvzf nagios.sql.tar.gz nagios.sql

Please PM me the resultant nagios.sql.tar.gz file. If it is too big to attach in a PM then do the following:

in the /tmp directory where nagios.sql.tar.gz is located:
split -b 19MB nagios.sql.tar.gz

That will create various files xaa, xab, etc. You should be able to PM me those files, one file per PM. You
may need to rename them to include an extension.

Thanks

Re: Enable Notifications

Posted: Mon May 17, 2021 12:37 pm
by btayl
Files Sent

Re: Enable Notifications

Posted: Mon May 17, 2021 4:16 pm
by gsmith
Hi,

So for tkidder, I don't see her associated with any hosts or services, just
with two hostgroups:

+------------+-------------------+----------------+-----------------------+
| contact_id | contact_object_id | alias | email_address |
+------------+-------------------+----------------+-----------------------+
| 515195 | 684 | Kidder, Teresa | [email protected] |
+------------+-------------------+----------------+-----------------------+

mysql> select * from nagios_contactgroup_members
-> where contact_object_id = 684;
+------------------------+-------------+-----------------+-------------------+
| contactgroup_member_id | instance_id | contactgroup_id | contact_object_id |
+------------------------+-------------+-----------------+-------------------+
| 993453 | 1 | 174217 | 684 |
| 993306 | 1 | 174201 | 684 |
| 993251 | 1 | 174175 | 684 |
+------------------------+-------------+-----------------+-------------------+


+-----------------+-------------+-------------+------------------------+------------------------------+
| contactgroup_id | instance_id | config_type | contactgroup_object_id | alias |
+-----------------+-------------+-------------+------------------------+------------------------------+
| 174175 | 1 | 1 | 2066 | Interface Services Team |
| 174201 | 1 | 1 | 5645 | SECONDARY-ALERT-NOTIFICATION |
| 174217 | 1 | 1 | 145 | All Contacts |
+-----------------+-------------+-------------+------------------------+------------------------------+

Can you please take her out of the Interface Services Team and the SECONDARY-ALERT-NOTIFICATION
groups. If that stops the notifications let me know. If it doesn't stop the notifications then please
take her out of the All Contacts group, and let me know the results of that.

Thanks

Re: Enable Notifications

Posted: Tue May 18, 2021 6:26 am
by btayl
I do not see this group | 174217 | 1 | 1 | 145 | All Contacts |

Re: Enable Notifications

Posted: Tue May 18, 2021 9:17 am
by gsmith
Hi,

The All contacts looks like:
Image2.jpg
But don't worry about that until we see what happens with she is removed from
the Interface Services Team and the SECONDARY-ALERT-NOTIFICATION
groups.

Thanks

Re: Enable Notifications

Posted: Tue May 18, 2021 1:35 pm
by btayl
I actual removed the tkidder user
but the user bellow still seeing duplicates
akstaley
chekurip
clively
jonawils
kinzler
liguo
sboluyt

Re: Enable Notifications

Posted: Wed May 19, 2021 8:12 am
by btayl
The one's below are from the last 24hrs
akstaley
amoisan
chekurip
clively
dstpierr
dstpierr
ganpathp
jameclem
jonawils
jonawils
kfinn
kinzler
liguo
padmav
rkralic
rsayre
sboluyt
tjavan

Re: Enable Notifications

Posted: Wed May 19, 2021 9:19 am
by gsmith
Hi

When you say "I actual removed the tkidder user ....." does that mean you removed her
from the contactgroups of you removed her account from Nagios?

Thanks

Re: Enable Notifications

Posted: Wed May 19, 2021 12:13 pm
by btayl
Removed her account from Nagios