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Re: Setting renewal failure
Posted: Tue Jun 19, 2018 10:33 am
by tgriep
I am guessing that what you mean by this
*aaa@[mydomain]
Since it is our address, I am confined.
It that the server is not sending the email notifications and are causing an error, is that correct?
If so, can you run the following command as root on the Nagios server and post the output?
Thanks.
About the forum post with the Availability report not displaying the graphs.
I put some changes that need to be done on the server so take a look at that post.
Re: Setting renewal failure
Posted: Sun Jul 01, 2018 8:35 pm
by bizreach
In order to acquire the log, it is necessary to reproduce the following phenomenon.
Since we will restore each time, we do not want to do it frequently if we consider business impact.
Therefore, I want to collect logs that are likely to become necessary in the future this time.
/var/log/maillog
Please let me know the necessary logs other than this.
＝＝＝＝
Now,[Pattern A]
↓
In that state the following answers were carried out.
==============================================
Re: Setting renewal failure
Postby scottwilkerson » Tue Jun 05, 2018 11:48 pm
Actually looking at your logs it's like there was a file imported for this host/services
/usr/local/nagios/etc/import/BIZ29N-EE_F29-N1.cfg
Do you intend for this host to exist? If not you should remove the services from Configure, -> CCM -> Services ->in the template dropdown choose BIZ29N-EE_F29-N1 Remove services.
Also, you should remove this import config if it still exists
rm -f /usr/local/nagios/etc/import/BIZ29N-EE_F29-N1.cfg
then try the procedure I mentioned above
==============================================
↓
Will,[Pattern B]
↓
Because alerts will not fly, restore.
Switch back [Pattern B]
++++++++++++++++++++++++++++++++++++++++++
[Pattern A]
・Can not update new registration, modification, deletion etc
[Pattern B]
・Alert does not fly
・Can not count reporting functions
++++++++++++++++++++++++++++++++++++++++++
＝＝＝＝
Re: Setting renewal failure
Posted: Mon Jul 02, 2018 9:02 am
by tgriep
Can you open up a support ticket so we can setup a remote session to get access to your Nagios XI system?
The following link are the instructions on how you can create a ticket.
https://support.nagios.com/kb/article/c ... r-769.html
Thanks
Re: Setting renewal failure
Posted: Fri Jul 06, 2018 9:18 am
by tmcdonald
I see you have opened a ticket, so we will be closing this thread and continuing there.