Nagiox XI login error

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
albibalu
Posts: 45
Joined: Wed Apr 25, 2012 10:00 pm

Nagiox XI login error

Post by albibalu »

Hi all,

I have a problem when logging on Nagios XI login page. The system tray icon keeps looping and it prompts "Your session has timed out.". And I have the Apache access_log and error_log as below. Could anyone help? Thanks.

From apache access_log
127.0.0.1 - - [09/Apr/2013:10:37:22 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 24 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
10.40.249.27 - - [09/Apr/2013:10:37:30 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_tray_alert_html%22%2C%22args%22%3A%22%22%7D&nsp=59be2b991edb6166a7784ef34617f734 HTTP/1.1" 200 27 "http://10.40.101.215/nagiosxi/login.php" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.22 (KHTML, like Gecko) Chrome/25.0.1364.172 Safari/537.22"

From apache error_log
[Tue Apr 09 10:37:22 2013] [error] [client 127.0.0.1] PHP Warning: Unknown: POST Content-Length of 84 bytes exceeds the limit of 64 bytes in Unknown on line 0

Rgds,
Albibalu
tlawson
Posts: 9
Joined: Sun Oct 21, 2012 6:16 am

Re: Nagiox XI login error

Post by tlawson »

What browser / OS are you using?
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: Nagiox XI login error

Post by abrist »

If you are using IE, you may have to turn on compatibility mode for full XI functionality as IE has been having jquery issues as of late.
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
albibalu
Posts: 45
Joined: Wed Apr 25, 2012 10:00 pm

Re: Nagiox XI login error

Post by albibalu »

Hey...

We have tryed different Browser ( Firefox, IE,Safari and even Chrom) al the same.
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: Nagiox XI login error

Post by abrist »

What is your current post size set to?

Code: Select all

cat /etc/php.ini | grep post_max
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
albibalu
Posts: 45
Joined: Wed Apr 25, 2012 10:00 pm

Re: Nagiox XI login error

Post by albibalu »

Hey good morning???

MAX_POST was set to 64MB in /etc/php.ini
I changed it to 128MB and restart Apache and now it works.......

Thank you very much for your Help.

Regards
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Nagiox XI login error

Post by mguthrie »

Good deal, glad it's working for you!
Locked