Acknowledgement not working

[zaji_nms]

Dear expert , we are running nagiosXI 2012R1.5b , i have an admin access still Acknowledgement feature not working what could be the issue ? when i do it it 's accepting and giving message successfully done but it is not reflecting to any host and services.

[mguthrie]

Can you access the Admin panel and make sure there aren't any subsystem jobs in the red?

Can you post the output from the following command?

ls -l /usr/local/nagios/var/rw

[zaji_nms]

i have checked all admin panels component status are green , and
[root@masterxi1 ~]# ls -l /usr/local/nagios/var/rw
total 0
prw-rw---- 1 nagios nagcmd 0 Apr 11 16:49 nagios.cmd

Regards..

[lmiltchev]

Run the following command and show the output of it:

Code: Select all

cat /etc/group | grep nag

[sreinhardt]

Do you see any error messages when tailing log files and attempting to ack something?

tail -f /var/log/httpd/access_log
tail -f /var/log/httpd/error.log

Do you see the comment left from prior acknowledgements, especially since it has not been working, on the service or host detail page?

Is selinux enabled? "sestatus"

[zaji_nms]

it is working now, we have not done any changes on system and application what could be the reason ?