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Acknowledgement not working
Posted: Thu Apr 11, 2013 3:42 am
by zaji_nms
Dear expert , we are running nagiosXI 2012R1.5b , i have an admin access still Acknowledgement feature not working what could be the issue ? when i do it it 's accepting and giving message successfully done but it is not reflecting to any host and services.
Re: Acknowledgement not working
Posted: Thu Apr 11, 2013 9:23 am
by mguthrie
Can you access the Admin panel and make sure there aren't any subsystem jobs in the red?
Can you post the output from the following command?
ls -l /usr/local/nagios/var/rw
Re: Acknowledgement not working
Posted: Fri Apr 12, 2013 3:03 am
by zaji_nms
i have checked all admin panels component status are green , and
[root@masterxi1 ~]# ls -l /usr/local/nagios/var/rw
total 0
prw-rw---- 1 nagios nagcmd 0 Apr 11 16:49 nagios.cmd
Regards..
Re: Acknowledgement not working
Posted: Fri Apr 12, 2013 3:20 pm
by lmiltchev
Run the following command and show the output of it:
Re: Acknowledgement not working
Posted: Fri Apr 12, 2013 3:24 pm
by sreinhardt
Do you see any error messages when tailing log files and attempting to ack something?
tail -f /var/log/httpd/access_log
tail -f /var/log/httpd/error.log
Do you see the comment left from prior acknowledgements, especially since it has not been working, on the service or host detail page?
Is selinux enabled? "sestatus"
Re: Acknowledgement not working
Posted: Sat Apr 13, 2013 5:09 am
by zaji_nms
it is working now, we have not done any changes on system and application what could be the reason ?