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Are there any known problem after update to 1.7

Posted: Tue Apr 16, 2013 7:01 am
by sikainfo
Hi there,

after we updated from Nagios XI 2012R1.6 to R1.7 we've got some strange problems.

Many hosts/services are staying in pending status after reboot, since several days, additionally the Notification of these hosts/services is switch off and cannot be enabled back.
Also the Ack of alerts is not possible.

The strange thing is not all Hosts/services are affected.
2013-04-16 13-55-18_Nagios XI.png
2013-04-16 13-58-04_Nagios XI.png
An help appreaciated

THX

Andy

Re: Are there any known problem after update to 1.7

Posted: Tue Apr 16, 2013 9:21 am
by sreinhardt
There are no known issues with 1.7 that would cause this, have you verified that these checks are currently active? Also it might be helpful if you could pm one of us your config snapshot too.

Re: Are there any known problem after update to 1.7

Posted: Tue Apr 16, 2013 10:30 am
by sikainfo
These Checks are active, why would the result be check is pending ?

to which mail can I send the snapshop?

Re: Are there any known problem after update to 1.7

Posted: Tue Apr 16, 2013 12:31 pm
by scottwilkerson

Re: Are there any known problem after update to 1.7

Posted: Wed Apr 17, 2013 9:47 am
by sikainfo
Hi
after investigating several Logs i figured out that the mysql-db seems to have a problem. So after doing a backup, I run the repair script and this fixed the main problem, so we can work again.
Still it would be great to get a hint for the duplications I mentioned in the mail.

Thx for your help up till now

Andy

Re: Are there any known problem after update to 1.7

Posted: Wed Apr 17, 2013 9:52 am
by slansing
We have received your email and will let you know via the ticket, thanks!