Unable to retrieve Printer Event log alerts

[gm_rajkumar]

Hi,

I wanted to see the printer - TOSHIBA e-studio 5540c alerts in Nagios, enclosed the screenshot for your reference. I have tried with http://exchange.nagios.org/directory/Pl ... ck/details -SNMP PRINTER. However im unable to get the event messages of the printer.

./check_snmp_printer -H 192.168.10.10 -C public -x MESSAGES
UNKNOWN: Can't determine messages. Device does not support this OID.

Kindly help me out this issue.. thanks in advance!!

Regards,
Raj.

[yancy]

gm_rajkumar,

What version of SNMP haave you configured?

http://business.toshiba.com/downloads/K ... on-v04.pdf

Page 53 describes how to configure SNMP on your device.

-Yancy

[gm_rajkumar]

Im using version 1 and let me know how to get the alert message to be viewed from nagios??

Regards,
Raj.

[scottwilkerson]

From nagios can you access the device via SNMP from the command line?

Code: Select all

snmpget -v 1 -c public 192.168.10.10 sysDescr.0

[siriideepak]

Hi,

I wanted to see the printer - TOSHIBA e-studio 5540c alerts in Nagios, enclosed the screenshot for your reference. I have tried with http://exchange.nagios.org/directory/Pl ... ck/details -SNMP PRINTER. However im unable to get the event messages of the printer.

./check_snmp_printer -H 192.168.10.10 -C public -x MESSAGES
UNKNOWN: Can't determine messages. Device does not support this OID.

Kindly help me out this issue.. thanks in advance!!

Regards,
Deepak.P

[abrist]

Does this printer support snmp? If so, what mibs/oids does it use?

[gm_rajkumar]

Hi,

The result i got is as shown below

snmpget -v 1 -c public 192.168.0.1 sysDescr.0
SNMPv2-MIB::sysDescr.0 = STRING: TOSHIBA e-STUDIO5540C

Regards,
Raj

[gm_rajkumar]

Hi,

This printer supports snmp. I can able to get all the data except ./check_snmp_printer -H 192.168.10.10 -C public -x MESSAGES. It uses 1.3.6.1.2.1.43.18.1.1.8 as OID for MESSAGES.

Regards,
Deepak.P

[scottwilkerson]

OK, good now lets try the OID that the plugin uses for MESSAGES

Code: Select all

snmpwalk -v 1 -c public 192.168.0.1 1.3.6.1.2.1.43.18.1.1.8

[scottwilkerson]

I merged these 2 topic because they are exactly the same posts with different names