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Upgraded nagios to Nagios XI 2012R2.3
Posted: Thu Sep 05, 2013 4:03 pm
by rdhall01
After running upgrade I now see the following issue
XI System Component Status
Event manager red exclamation point
only thing with an issue that I can see How can this be resolved
Re: Upgraded nagios to Nagios XI 2012R2.3
Posted: Thu Sep 05, 2013 4:22 pm
by abrist
The event manager should be run from a cron. First, lets restart crond:
Code: Select all
service crond stop
ps -aef | grep cron
Check for any other crons still running, and kill them by proc ID:
Then restart cron and check for eventman:
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service crond start
ps -aef | grep eventman
If it is still not starting, check the crontab:
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grep eventman /etc/cron.d/nagiosxi
Also, check the eventman.log for any errors:
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tail /usr/local/nagiosxi/var/eventman.log
Finally, check the permissions on the eventman php file:
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ls -la /usr/local/nagiosxi/cron/eventman.php
Re: Upgraded nagios to Nagios XI 2012R2.3
Posted: Thu Sep 05, 2013 5:09 pm
by rdhall01
nagiosxi]# tail /usr/local/nagiosxi/var/eventman.log
C:\ - total: 16.00 Gb - used: 14.50 Gb (91%) - free 1.50 Gb (9%)
Date/Time: 2013-09-05 18:05:02
Respond:
https://nagios.saas.infor.com/nagiosxi/ ... 908a939102
Nagios URL:
https://nagios.saas.infor.com/nagiosxi/
)
PHP Fatal error: Call to undefined function mb_convert_encoding() in /usr/local/nagiosxi/html/includes/utils-email.inc.php on line 79
ls -la /usr/local/nagiosxi/cron/eventman.php
-rwxr-xr-x 1 nagios nagios 4275 Sep 5 13:24 /usr/loc
I also noticed that creating a new user and having it send the email generates a 500 error not sure if its related to the first or not
Re: Upgraded nagios to Nagios XI 2012R2.3
Posted: Fri Sep 06, 2013 6:55 am
by scottwilkerson
moved to support ticket