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email notications

Posted: Thu Sep 26, 2013 2:21 pm
by albemi
When sending out email notifications, can all the recipients be in the same email chain. We currently have this ability with another monitoring tool, which is a nice feature because when the email is generated, a recipient can reply to all, which informs everyone the issue is being addressed. Thank you, Albert

Re: email notications

Posted: Thu Sep 26, 2013 2:31 pm
by tmcdonald
Are you wanting to work with the Nagios Core handlers or the Nagios XI handlers?

Re: email notications

Posted: Mon Oct 07, 2013 12:51 pm
by albemi
Whichever one that can satisfy the requirement.

Re: email notications

Posted: Mon Oct 07, 2013 2:20 pm
by tmcdonald
The way Nagios is set up, emails are sent out on a per-contact basis, not in bulk. Options:

Distribution list - Send to one email and have that forward to relevant parties
Custom Development - We can code a custom solution. If you are interested you can contact [email protected]
Nagios IM - http://www.nagios.com/products/nagiosincidentmanager
Feature request to Core or XI (or both)