Event data is stale! ?

[kariroman]

I am getting message Event data is stale. Nagios XI 2009 R1.4. What does it mens and what shall I do, we are not using event at the moment but willing to do so.
Regards Kári

[rdedon]

Try these commands from the shell:

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service ndo2db restart
service npcd restart
service nagios restart

[jladd]

I am having the same issue. Tried to restart the services they restarted successfully but am still getting the error. It also says the last event data transfer was over 5 hours ago? any more ideas? Thanks.

[mguthrie]

Hmm, are you running mostly active or passive checks? Try:

service mysqld restart

[jladd]

Mostly active checks. And restarting mysqld did not help either. thanks.

[mguthrie]

I'm wondering if you have a broken mysql table. In 1.4b we have a repair script for mysql tables, you can access it at:

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/usr/local/nagiosxi/scripts/repairmysql.sh

Try running that and then restarting mysql and see what happens.

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service mysqld restart

[jladd]

That didn't seem to change anything. It is reporting the data as 5hours stale and does not change. Could this be some kind of time issue?

[kariroman]

Same here, db repair didn't change anything. But days count I'm getting is even more unlikelier to be truth- "Last event data transfer 15018 d 13h ..."

[mguthrie]

I forwarded this thread to our lead developer to take a look.

Can both of you post your system specifications so we can narrow it down?

Linux Distro?
Pre-Installed VM or Manual Install?
32 or 64bit?
Amount of checks running? (hosts+services)
Mostly active or passive checks?
Any special configurations, like a proxy?

[admin]

When you look at the "last check" times for your hosts and services, are they recent? If they are, there's probably a bug in the event data calculation routines.