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sms are no longer sent

Posted: Sat Oct 26, 2013 3:51 pm
by fetterlogic
I have a nagios XI installation (2012R2.5) that sends out email alerts with an issue, however, it will not send out text message alerts any more. I have verified the mobile carriers are listed and correct, and that the phone number is correct. I try and force a test notification and all I recieve is the email no text. It is set to test [email protected] and [email protected]. I have even tried with [email protected], there was no change. *Personal information has been changed for privacy* the server is set to enable_notifications=1. Please help

Re: sms are no longer sent

Posted: Mon Oct 28, 2013 12:27 pm
by slansing
Under Admin > Manage Mobile Carriers, is:

Code: Select all

%number%@txt.att.net
Set as the att address?

If so, if you open up:

Code: Select all

/var/log/maillog
Do you see the test notifications for that address show a "status=sent" or queued for delivery?

Re: sms are no longer sent

Posted: Mon Oct 28, 2013 2:31 pm
by fetterlogic
After testing extensively, it appears the notifications are being stopped by the carrier, is there any way to specify the come from an emaill adress and not a random string of numbers (i.e. 1200000120) or a specific valid formed phone number? If not how can I resolve this?

Re: sms are no longer sent

Posted: Mon Oct 28, 2013 2:55 pm
by fetterlogic
In looking further I have determined the issue and have corrected it.

Re: sms are no longer sent

Posted: Mon Oct 28, 2013 5:00 pm
by abrist
Great. Enjoy the week. Locking up.