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XI Update download links not working

Posted: Fri Nov 08, 2013 11:30 am
by TBT
Checking for updates for Components and Wizards in on Nagios XI 2012R2.5 I see several new versions. Clicking on the download links do not initiate a download.

Tested on several workstations in multiple browsers (Firefox and Chrome) with the same results. However, right clicking the links and opening in a new tab work.

Please advise.

Re: XI Update download links not working

Posted: Fri Nov 08, 2013 11:38 am
by abrist
I can confirm this behavior. EDIT: This is due to cross site restrictions and https/ssl. It is wai if you force https. If you are not using ssl/https let us know.

Re: XI Update download links not working

Posted: Fri Nov 08, 2013 11:58 am
by TBT
abrist wrote:I can confirm this behavior. EDIT: This is due to cross site restrictions and https/ssl. It is wai if you force https. If you are not using ssl/https let us know.
Yes, our XI servers are using https/ssl.

Re: XI Update download links not working

Posted: Fri Nov 08, 2013 11:59 am
by abrist
Yeah, then this is WAI. It is a part of browser cross site restrictions.

Re: XI Update download links not working

Posted: Fri Nov 08, 2013 1:33 pm
by TBT
abrist wrote:Yeah, then this is WAI. It is a part of browser cross site restrictions.
Would these WAI restrictions be new to popular browsers? What is a work around?

For the record, this wasn't an issue back in August when we were at 2012R2.4

Re: XI Update download links not working

Posted: Fri Nov 08, 2013 2:03 pm
by abrist
Could be. I have the same issues on a 2.4 ssl box as well. Pull up the js console (ctrl-shift-j) and then try to click one of the download links. You should get an error resembling:

Code: Select all

[13:02:38.106] Blocked loading mixed active content "http://library.nagios.com/component/search/?searchword=minemap" @ https://<ip>/nagiosxi/admin/

Re: XI Update download links not working

Posted: Fri Nov 08, 2013 3:18 pm
by TBT
Unfortunately I just updated all 10 XI servers, I'll have to wait till another package update is available.

Re: XI Update download links not working

Posted: Fri Nov 08, 2013 3:26 pm
by slansing
Let us know what you come up with regarding the console.

Re: XI Update download links not working

Posted: Tue Nov 19, 2013 11:36 am
by TBT
Confirmed.

Code: Select all

[11:31:35.301] Blocked loading mixed active content "http://assets.nagios.com/downloads/nagiosxi/components/massacknowledge.zip" @ https://mydomain.com/nagiosxi/admin/
Can this browser security feature be temporarily disabled or do know a work around?

Re: XI Update download links not working

Posted: Tue Nov 19, 2013 11:42 am
by abrist
This looks like something new to browsers. See the following page for firefox information and a potential way to temporarily disable the restriction. (FYI - you should be able to right click the links still)
https://blog.mozilla.org/tanvi/2013/04/ ... irefox-23/