event manager showing critical

[ravish78]

Nagios xi event manager is showing critical(red).What can be done to resolve this?

[abrist]

Start by checking for the cron:

Code: Select all

ps -aef | grep eventman

Restart crond to restart the eventman script:

Code: Select all

service crond restart
ps -aef | grep eventman

[ravish78]

we could restart crond but still it event manager is not comming up


tmproot@usa0300lv886>service crond restart
Stopping crond: [ OK ]
Starting crond: [ OK ]
tmproot@usa0300lv886>ps -aef | grep eventman
root 24605 20651 0 11:07 pts/1 00:00:00 grep eventman
tmproot@usa0300lv886>

[abrist]

Lets check for the cron:

Code: Select all

cat /etc/cron.d/nagiosxi
tail -25 /var/log/cron

Andy check the nagios user:

Code: Select all

chage -l nagios

[ravish78]

please find attached output

[abrist]

Do a running tail on the eventman log. Let it run for at least 2 minutes, kill it with 'ctrl-c' and then post the output here:

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tail -f /usr/local/nagiosxi/var/eventman.log

[ravish78]

tmproot@usa0300lv886>tail -f /usr/local/nagiosxi/var/eventman.log
No route to host
Date/Time: 2013-12-09 13:01:02

Respond: http://13.132.76.36/nagiosxi//rr.php?ui ... f21c46b5eb
Nagios URL: http://13.132.76.36/nagiosxi/

)


PHP Fatal error: Call to undefined function mb_convert_encoding() in /usr/local/nagiosxi/html/includes/utils-email.inc.php on line 74

[abrist]

You are missing the mbstring library, get it with:

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yum install php-mbstring -y

And then restart apache:

Code: Select all

service apache restart

[ravish78]

This was resolved.Thanks for your input
you can close this