Sync Missed

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
sigtom
Posts: 2
Joined: Fri Jun 10, 2011 5:28 am

Sync Missed

Post by sigtom »

Hey,

CentOS 32 Bit 5.6
Manual Install
No special configs

Im trying to get this up and running, and it so far, whenever I add 2 switches in particular, I get the issue where applying config just sits there, and times out giving me .... I kill and restart nagios, and then check the services for the switches, and any device added after it (linux server in the most recent case), and they all say Sync Missed. I go to Write Config Files, hit all the buttons there, no errors. I go to Apply Configuration, and have no issues there. Ive deleted all services and hosts for the 2 switches and linux server. Any config I add after that, excluding the 2 switches and linux server from before, also say Sync Missed. When going thru the Config Wizard the switches are polled correctly, showing port name and speed correctly. I can just never get the services going to get them to report to the XI server. Heres most recent config snapshot:

Code: Select all

Nagios Core 3.2.3
Copyright (c) 2009-2010 Nagios Core Development Team and Community Contributors
Copyright (c) 1999-2009 Ethan Galstad
Last Modified: 10-03-2010
License: GPL

Website: http://www.nagios.org
Reading configuration data...
   Read main config file okay...
Processing object config directory '/usr/local/nagios/etc/static'...
Processing object config file '/usr/local/nagios/etc/static/xitemplates.cfg'...
Processing object config file '/usr/local/nagios/etc/static/xitest.cfg'...
Processing object config file '/usr/local/nagios/etc/static/xiobjects.cfg'...
Processing object config file '/usr/local/nagios/etc/contacttemplates.cfg'...
Processing object config file '/usr/local/nagios/etc/contactgroups.cfg'...
Processing object config file '/usr/local/nagios/etc/contacts.cfg'...
Processing object config file '/usr/local/nagios/etc/timeperiods.cfg'...
Processing object config file '/usr/local/nagios/etc/commands.cfg'...
Processing object config file '/usr/local/nagios/etc/hostgroups.cfg'...
Processing object config file '/usr/local/nagios/etc/servicegroups.cfg'...
Processing object config file '/usr/local/nagios/etc/hosttemplates.cfg'...
Processing object config file '/usr/local/nagios/etc/servicetemplates.cfg'...
Processing object config file '/usr/local/nagios/etc/servicedependencies.cfg'...
Processing object config file '/usr/local/nagios/etc/serviceescalations.cfg'...
Processing object config file '/usr/local/nagios/etc/hostdependencies.cfg'...
Processing object config file '/usr/local/nagios/etc/hostescalations.cfg'...
Processing object config file '/usr/local/nagios/etc/hostextinfo.cfg'...
Processing object config file '/usr/local/nagios/etc/serviceextinfo.cfg'...
Processing object config directory '/usr/local/nagios/etc/hosts'...
Processing object config file '/usr/local/nagios/etc/hosts/localhost.cfg'...
Processing object config file '/usr/local/nagios/etc/hosts/Lykes BigIron 4000.cfg'...
Processing object config file '/usr/local/nagios/etc/hosts/DC1 HV Big Iron RX.cfg'...
Processing object config file '/usr/local/nagios/etc/hosts/DC1 BigIron RX Tagged.cfg'...
Processing object config file '/usr/local/nagios/etc/hosts/DC1 Core v26-27.cfg'...
Processing object config file '/usr/local/nagios/etc/hosts/Tarkin.cfg'...
Processing object config directory '/usr/local/nagios/etc/services'...
Processing object config file '/usr/local/nagios/etc/services/localhost.cfg'...
Processing object config file '/usr/local/nagios/etc/services/Lykes BigIron 4000.cfg'...
Processing object config file '/usr/local/nagios/etc/services/DC1 HV Big Iron RX.cfg'...
Processing object config file '/usr/local/nagios/etc/services/DC1 BigIron RX Tagged.cfg'...
Processing object config file '/usr/local/nagios/etc/services/DC1 Core v26-27.cfg'...
   Read object config files okay...

Running pre-flight check on configuration data...

Checking services...
	Checked 379 services.
Checking hosts...
	Checked 6 hosts.
Checking host groups...
	Checked 4 host groups.
Checking service groups...
	Checked 1 service groups.
Checking contacts...
	Checked 2 contacts.
Checking contact groups...
	Checked 2 contact groups.
Checking service escalations...
	Checked 0 service escalations.
Checking service dependencies...
	Checked 0 service dependencies.
Checking host escalations...
	Checked 0 host escalations.
Checking host dependencies...
	Checked 0 host dependencies.
Checking commands...
	Checked 75 commands.
Checking time periods...
	Checked 8 time periods.
Checking for circular paths between hosts...
Checking for circular host and service dependencies...
Checking global event handlers...
Checking obsessive compulsive processor commands...
Checking misc settings...

Total Warnings: 0
Total Errors:   0

Things look okay - No serious problems were detected during the pre-flight check
Any more info I can add?

Switches are Foundry FESX. Linux server is CentOS VMware Image. I have wiped and reloaded once already, the first time the linux server did report fine. The 2 switches mentioned gave me the sync missed issue in the first install, hence the reload.

Id appreciate any help I can get. Need to get a demo of our network going for the BTP. Thanks!

Tom
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Sync Missed

Post by mguthrie »

Take a look at these solutions first and see if these might be the issue.

http://support.nagios.com/wiki/index.ph ... n_Problems

Also, make sure your server's time is up to date.

Code: Select all

yum install ntp
ntpdate pool.ntp.org
If those don't resolve the issue then it might be related to the switches, and we'll have to do some more digging in that direction.

Are you able to get the files to sync up when you use the "Write Config Tool"?
sigtom
Posts: 2
Joined: Fri Jun 10, 2011 5:28 am

Re: Sync Missed

Post by sigtom »

Hello,

Thank you very much. Increasing the mem limit in PHP is what fixed it for me. Once I applied the config after increasing the mem limits and max execution time, everything showed as sync. On to add more devices!
pnnagios
Posts: 47
Joined: Wed Dec 14, 2011 9:48 am

Re: Sync Missed

Post by pnnagios »

Hello,

I ran into this "Sync Missed" issue, with the following setup.

NagiosXI 2012R2.3
CentOS 6.4 - 64 bit
164 hosts / 1697 services

Increasing the values for 'memory_limit' and 'max_execution_time' in the '/etc/php.ini' file ,followed by a restart of the web server, solved the problem.

Paul
Locked