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Updating components
Posted: Thu Jan 16, 2014 6:41 am
by Pilly170
Hi,
When I goto update components, I click on the download link, then I'm taken to the subscription page rather than download.
Any ideas why this is happening?
Re: Updating components
Posted: Thu Jan 16, 2014 9:06 am
by BanditBBS
It may be one of the components that are for paying customers only. If so, and you have an active subscription, you just have to login and download from that link. This happens with quite a few of them.
Re: Updating components
Posted: Thu Jan 16, 2014 10:44 am
by lmiltchev
@Pilly170
Are you able to access
this page? Please, let us know if you have any issues.
@BanditBBS
Thanks, BanditBBS!
Re: Updating components
Posted: Thu Jan 16, 2014 10:47 am
by Pilly170
Gives me the library.... that right?
Re: Updating components
Posted: Thu Jan 16, 2014 10:50 am
by slansing
Yes, once you log in you should be placed at the customer downloads section.
Re: Updating components
Posted: Thu Jan 16, 2014 10:50 am
by tmcdonald
It should give you this:
Re: Updating components
Posted: Thu Jan 16, 2014 10:53 am
by Pilly170
soon as i click on one of the options, I'm taken to the subscription page
Re: Updating components
Posted: Thu Jan 16, 2014 10:55 am
by tmcdonald
Have you logged in?
Re: Updating components
Posted: Thu Jan 16, 2014 10:58 am
by Pilly170
on the right is my username and the logout button so I will assume yes.
Re: Updating components
Posted: Thu Jan 16, 2014 12:12 pm
by slansing
You should be able to find the component and update it through Admin > Manage Components now, or are you still having issues reaching the actual download links for the aforementioned components?