Service Escalations

[pireland]

Unable to get alerts escalations working.
Setup an escalation so all service alerts are escalated on the 4 notification until the 10th. however my escalation user isn't receiving the escalated alerts.

[tmcdonald]

Can you post the escalation definition here? Go to the Core Config Manager and find your escalation, then click the View Config icon on the right. Copy+paste it here in code tags, being sure to edit out any sensitive information.

[pireland]

###############################################################################
#
# Service escalations configuration file
#
# Created by: Nagios QL Version 3.0.3
# Date: 2014-02-11 08:44:59
# Version: Nagios 3.x config file
#
# --- DO NOT EDIT THIS FILE BY HAND ---
# Nagios QL will overwite all manual settings during the next update
#
###############################################################################

define serviceescalation {
service_description ##Services##
contacts pireland
first_notification 3
last_notification 10
notification_interval 5
escalation_period 24x7
escalation_options w,u,c,r,
}

###############################################################################
#
# Service escalations configuration file
#
# END OF FILE
#
###############################################################################

##Services## - i have hiden all my assigned services

[abrist]

Can you post the config for the contact "pireland"?