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Service Escalations
Posted: Mon Feb 10, 2014 11:25 am
by pireland
Unable to get alerts escalations working.
Setup an escalation so all service alerts are escalated on the 4 notification until the 10th. however my escalation user isn't receiving the escalated alerts.
Re: Service Escalations
Posted: Mon Feb 10, 2014 12:20 pm
by tmcdonald
Can you post the escalation definition here? Go to the Core Config Manager and find your escalation, then click the View Config icon on the right. Copy+paste it here in code tags, being sure to edit out any sensitive information.
Re: Service Escalations
Posted: Tue Feb 11, 2014 3:57 am
by pireland
###############################################################################
#
# Service escalations configuration file
#
# Created by: Nagios QL Version 3.0.3
# Date: 2014-02-11 08:44:59
# Version: Nagios 3.x config file
#
# --- DO NOT EDIT THIS FILE BY HAND ---
# Nagios QL will overwite all manual settings during the next update
#
###############################################################################
define serviceescalation {
service_description ##Services##
contacts pireland
first_notification 3
last_notification 10
notification_interval 5
escalation_period 24x7
escalation_options w,u,c,r,
}
###############################################################################
#
# Service escalations configuration file
#
# END OF FILE
#
###############################################################################
##Services## - i have hiden all my assigned services
Re: Service Escalations
Posted: Tue Feb 11, 2014 11:54 am
by abrist
Can you post the config for the contact "pireland"?