Yet another NRDS question

[BanditBBS]

Ok, I installed NRDS on a server and chose not to install the scheduled task. The reasons are:

1.) We use BMC Control-M to schedule jobs
2.) We instantly receive notifications if a job fails to run

So, with that being said, it isn't working. Does the user running the vbs script have to be an admin? The user that Control-M logs in as is not a member of the admin group. if we login as our admin accounts and dbl-click the vbs, it runs just fine.

[scottwilkerson]

NRDS expects to be run as nagios user

[BanditBBS]

Scott, really?

Both times I have installed on a Windows machine, the scheduled task is set to run as "SYSTEM" and not a user.

[scottwilkerson]

OHHHH! I though you were installing *nix version of NRDS...

I don't believe it needs to be any special user, but the user does need permissions to access the files...

[BanditBBS]

Geez Scott, I only said "scheduled task" and "vb script" in my opening post LOL

Perhaps I just figured out the issue though. I wanted to test at home as I really want this issue resolved and I noticed a glaring difference.

1.)At home I run 2012r2.7 and when I download the installer and try to install it automatically passes the token, config name and other variables, so all I have to fill in is host name and interval.
At work, yeah, that doesn't happen, I have to fill in every field when installing the client

2.)At home the vbs script is a MUCH newer version that the one at work. At home it is stable version 1.11. At work it is R3.1.

Obviously, I have an older version at work, (on all my servers), what is the upgrade process? Also, will that resolve the auto filling in of the variables during install?

[scottwilkerson]

Upgrade process would be as follows.

Download 1.4 of the component and install through Admin -> Manage components
http://assets.nagios.com/downloads/nagi ... anager.zip

Then you will likely need to run the following on the XI server (it will display this in the description)

Code: Select all

cd /usr/local/nagiosxi/html/includes/components/nrdsconfigmanager 
chmod +x install.sh
./install.sh

Finally, you will need to recreate the download package from
Admin -> NRDS Config Manager -> Download Client

and install on client...

[BanditBBS]

Component already 1.4 across all my XI servers. (I tend to keep up on component versions)

I tried running the install.sh and got "NRDS already installed"

Any ideas?

[tmcdonald]

rm /usr/local/nagiosxi/html/includes/components/nrdsconfigmanager/installed.nrds

[BanditBBS]

rm /usr/local/nagiosxi/html/includes/components/nrdsconfigmanager/installed.nrds

Yay Trevor!

Ok, so that allowed me to install NRDS again and I tested an install, it now passes the variables to the installer properly. I'll test if my job scheduler works tomorrow(kinda woke up with no water today, didn't go into work ).

[tmcdonald]

Yay Trevor!

Screenshotted and going on a shirt which I will wear to NWC 2014



On topic: We'll catch up with you tomorrow. Just keeping the thread off our "TODO" dashboard.



EDIT: We're post-buddies!