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Nagios not showing PROBLEM notifications

Posted: Thu Feb 20, 2014 8:58 am
by johndoe
Recently my nagiosXI Installation only sends me "Recovery", "DOWNTIMESTART" and "DOWNTIMEEND" notifications... somehow i'm not getting any PROBLEM/WARNING notifications...

- Checked on my user "Notification preferences" > "Notification Types" and they are all ticked

where else should i search ?

Re: Nagios not showing PROBLEM notifications

Posted: Thu Feb 20, 2014 12:10 pm
by abrist
They may have been altered on the contact itself. Can you post the config for the contact from the ccm that is associated with this user?

Re: Nagios not showing PROBLEM notifications

Posted: Mon Feb 24, 2014 8:10 am
by johndoe
Actually turned out this was an issue with our email service provider, their whitelisting was not working properly. thanks!