monitoring Cisco Switches

[jwu]

We are monitoring all our Cisco Network Switches/Routers with the Network Switches/Router wizard,
we are running into issues where if the ports are unplugged, we would get a critical status. Is there a way
to setup where there won't be alerts for unused ports?

[slansing]

Well you could disable critical alerts for those services via the CCM, or via re-configuring the service from home > service detail > 'service name' > configure.

Those checks are essentially only OK or Critical as you noted, from the status of their usage.

[jwu]

so the script won't provide an ok if it's unplugged?

[sreinhardt]

You could use the negate plugin as described in this document, so that a down interface will show as ok, however if and when it comes up, you would then get a critical alert that it has been brought up. The only other option would be to disable notifications for the service if you wished to keep them critical when down and Ok when up, but not actually get a notification.

[jwu]

that is what I'm currently doing, you can close this thread, if there's an improvement to this, that would be great.

thanks for your response.