Nagios Support Forum

Posted: **Wed Jun 18, 2014 9:43 am**

I'm trying to update from Nagios XI 2014R1.0 to the latest version by way of the UI and command line (http://assets.nagios.com/downloads/nagi ... nstall.pdf). Both failed with the same message. Attached is the information.

Is there any other log/info I can provide to assist in correcting the issue?

Code: Select all

LSB Version:    :core-4.0-amd64:core-4.0-noarch:graphics-4.0-amd64:graphics-4.0-
noarch:printing-4.0-amd64:printing-4.0-noarch
Distributor ID: RedHatEnterpriseServer
Description:    Red Hat Enterprise Linux Server release 6.3 (Santiago)
Release:        6.3
Codename:       Santiago

Posted: **Wed Jun 18, 2014 10:45 am**

It is telling you why it failed, you need to have a clean nagios configuration before upgrading or it will bail out when nagios tries to restart, start by going to CCM > Tools > Write Configs Tool > Write, then Verify, do you see errors? If so, you will need to correct them first and apply configuration.

Posted: **Wed Jun 18, 2014 2:32 pm**

That worked fine, my apologies. I had missed the sync error. That was corrected and the update via the UI was successful.

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