sms notifications in xi 2014

[wmendoza]

I am trying to configure alerts via sms I am using XI 2014 in a RHEL 6.5 VM. I have setup the US mobile carrier and the contacts number in the "Notifications Method" but when i send a test i am not getting anything. i followed the documentation but i cant pinpoint what i may be missing.

[tmcdonald]

Are you using ATT by any chance? There have been some reports of Nagios text messages being dropped on ATT specifically.

http://support.nagios.com/forum/viewtop ... 16&t=21912

[wmendoza]

No the phones we use are thru verizons network.

[slansing]

Can you send a test notification via SMS from your user's personal notification options while tailing the maillog?

Code: Select all

tail -f /var/log/maillog

Then please stop the tail after you try to send the message, and share the output here in CODE wraps, thanks!

[wmendoza]

here is the output of the tail
# tail -f /var/log/maillog
Jun 19 07:00:18 bnalmnag701 postfix/pickup[627]: 0BC80102F9F: uid=0 from=<root>
Jun 19 07:00:18 bnalmnag701 postfix/cleanup[10575]: 0BC80102F9F: message-id=<[email protected]>
Jun 19 07:00:18 bnalmnag701 postfix/qmgr[1764]: 0BC80102F9F: from=<[email protected]>, size=3743, nrcpt=1 (queue active)
Jun 19 07:00:18 bnalmnag701 postfix/local[10577]: 0BC80102F9F: to=<[email protected]>, orig_to=<root>, relay=local, delay=0.19, delays=0.04/0.01/0/0.14, dsn=2.0.0, status=sent (delivered to mailbox)
Jun 19 07:00:18 bnalmnag701 postfix/qmgr[1764]: 0BC80102F9F: removed
Jun 19 08:00:02 bnalmnag701 postfix/pickup[20903]: 78B9C102F9F: uid=0 from=<root>
Jun 19 08:00:02 bnalmnag701 postfix/cleanup[9933]: 78B9C102F9F: message-id=<[email protected]>
Jun 19 08:00:02 bnalmnag701 postfix/qmgr[1764]: 78B9C102F9F: from=<[email protected]>, size=2667, nrcpt=1 (queue active)
Jun 19 08:00:02 bnalmnag701 postfix/local[9946]: 78B9C102F9F: to=<[email protected]>, orig_to=<root@localhost>, relay=local, delay=0.11, delays=0.06/0.01/0/0.03, dsn=2.0.0, status=sent (delivered to mailbox)
Jun 19 08:00:02 bnalmnag701 postfix/qmgr[1764]: 78B9C102F9F: removed

[sreinhardt]

Since I don't see anything specifically pertaining to verizon in there, I am going to have to assume you are using smtp settings within XI, correct? (I seem to recall us setting that up specifically) Have you enabled relaying to external domains through your mail system? Also you might have good luck looking through exchange's mail logging to find the path it took as it went through the exchange server.

[wmendoza]

I have submitted a ticket to exchange guys to authorize the Nagios server for the Relaying. I see in the forums that we can setup sms with a gsm router (Multitech iSMS) , how can i make that work if my server is a VM the documentation that i have come across is for a physical server? and will it send to international numbers?

[tmcdonald]

http://www.multitech.com/en_US/DOCUMENT ... 00461D.pdf

Chapters 2 and up have some great information on the subject of sending SMS. Since it is a network device it shouldn't matter if you send from a VM or a physical server.

Check out page 45 for international numbers.