No performance data

[MichielvM]

Hi all,

On one of our Nagios servers, I'm missing the performance graphs for disk usage on some servers, not all.
I've checked cfg files for both host and services and compared it with another host on the same server.
The only anomaly I can find is this:

Code: Select all

define service {
	host_name			sql-50
	service_description		Check Disk Free L:
	use				        generic-service
	check_command		check_nrpe_disk!4096M!2048M!L:!!!!!
	max_check_attempts		5
	check_interval			5
	retry_interval			1
	check_period			24x7
	notification_interval		60
	notification_period		standbyuren
	notification_options		w,c,u,r,
	notifications_enabled		1
	contacts			        Team 1
	register			        1
	}

line 4 says "use generic-service" on the culprit server.
this line is not present on the host with the graphs.

I must add that this server was the first one we created and was built "as we went along"
No doubt that it's a foulup on our part, but we're missing the why and where..

[tmcdonald]

Are you getting perfdata for this service? Check under the Advanced tab once you click the service name in Service Detail. If you are getting perfdata, is it formatted the same as one of the same services that *is* working?

[MichielvM]

oopsie, didn't mention that the mentioned tab was the one that triggered me to post this!

It says:
No performance graphs were found for this service.

[tmcdonald]

That would be the Performance Graphs tab. I was asking about the Advanced tab:

root.png

Specifically the "Performance Data" section near the bottom.

[MichielvM]

My bad, the advanced tab shows this:

Code: Select all

Performance Data:	'L:\ %'=65%;96;98 'L:\'=43328802816B;0;2.1475e+009;0;1.2336e+011

Looks like the returned value is out of bounds.
Other configs show normal values.

[tmcdonald]

Are you using NSClient++ for this check? Or some other agent like NCPA?

[MichielvM]

Solved it!
The host was running NSclient++ version 0.4.0.172.
I've upgraded to 0.4.1.102 and there they are... graphs!

This customer was using Nagios well before we got in the picture.
I assumed we had upgraded them all. Apparently not!

The shame

[tmcdonald]

Great to hear! I'll be closing this thread now, but feel free to open another if you need anything in the future!