scheduled report pdf broken

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
devildog31415
Posts: 48
Joined: Thu Jun 12, 2014 10:55 am

scheduled report pdf broken

Post by devildog31415 »

I get the attached error. i'm on the latest version of xi.
You do not have the required permissions to view the files attached to this post.
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: scheduled report pdf broken

Post by slansing »

Are you using SSL? What version of Nagios XI is this on? Can you show what you have in the Admin > System Settings > Program/External URL fields?

Also, when trying to create a PDF from the Reports menu, is it also corrupted or is this only happening with emailed pdf reports?
devildog31415
Posts: 48
Joined: Thu Jun 12, 2014 10:55 am

Re: scheduled report pdf broken

Post by devildog31415 »

- I am not using SSL
- ver 2014R1.2
- http://<IP>/nagiosxi/
- yes the PDF displays if I run it in the window and I can hit "save" and it opens fine after downloading
User avatar
lmiltchev
Bugs find me
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: scheduled report pdf broken

Post by lmiltchev »

Let's verify - you have the following text in the "Program URL" field:

Code: Select all

http://<IP>/nagiosxi/
Do you have anything in the "External URL"?

Are you having issues with Capacity Planning reports only or with all of the reports? Are you using a proxy?
Be sure to check out our Knowledgebase for helpful articles and solutions!
Locked