Page 1 of 1

Can't update from 2012R2.9 to 2014R1.2

Posted: Fri Jul 04, 2014 10:24 am
by reinaldo.gomes
As I tried to run the upgrade script, I get the message:

An upgrade is not possible because your maintenance for this license has expired.

But my product has a valid, standard license key. Does it mean it's not valid for the 2014 Nagios versions?

Re: Can't update from 2012R2.9 to 2014R1.2

Posted: Mon Jul 07, 2014 10:04 am
by tmcdonald
Contact [email protected] and they will be able to help you with any account-related issues. If this does turn out to be a technical problem please post back here with details.

Also, I am moving this to the Nagios XI section since this is not a Nagios Core question.