Nagios Support Forum

Posted: **Tue Jul 08, 2014 12:41 pm**

It's been about 10 days that Nagios doesn't send any notifications. I checked the SMTP server and it's ok. I was also able to manually send email connecting with telnet with no issues.

Here's a extract from /var/log/maillog:

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Jul  8 14:25:01 nagios postfix/qmgr[2259]: 9E478B187: removed
Jul  8 14:30:01 nagios postfix/pickup[27607]: CCCF0B2B5: uid=0 from=<root>
Jul  8 14:30:01 nagios postfix/cleanup[23606]: CCCF0B2B5: message-id=<20140708173001.CCCF0B2B5@nagios######>
Jul  8 14:30:01 nagios postfix/qmgr[2259]: CCCF0B2B5: from=<root@########>, size=799, nrcpt=1 (queue active)
Jul  8 14:30:01 nagios postfix/local[23614]: CCCF0B2B5: to=<root@###########>, orig_to=<root>, relay=local, delay=0.08, delays=0.06/0.01/0/0.01, dsn=2.0.0, status=sent (delivered to mailbox)
Jul  8 14:30:01 nagios postfix/qmgr[2259]: CCCF0B2B5: removed
Jul  8 14:35:01 nagios postfix/pickup[27607]: A1EAAB3E1: uid=0 from=<root>
Jul  8 14:35:01 nagios postfix/cleanup[13484]: A1EAAB3E1: message-id=<20140708173501.A1EAAB3E1@##########>
Jul  8 14:35:01 nagios postfix/qmgr[2259]: A1EAAB3E1: from=<root@##########>, size=799, nrcpt=1 (queue active)
Jul  8 14:35:01 nagios postfix/local[13488]: A1EAAB3E1: to=<root@##########>, orig_to=<root>, relay=local, delay=0.07, delays=0.04/0.01/0/0.02, dsn=2.0.0, status=sent (delivered to mailbox)
Jul  8 14:35:01 nagios postfix/qmgr[2259]: A1EAAB3E1: removed

Posted: **Tue Jul 08, 2014 12:46 pm**

Go to Admin -> Manage Email Settings -> Send A Test Email to test sending from XI. Post the maillog after the test and confirm whether or not you receive it.

Posted: **Tue Jul 08, 2014 1:09 pm**

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    A test email was sent to <##################>
    ----
    Mailer said: SMTP Error: Data not accepted.

    SMTP server error: is syntactically correct
    (method=smtp;host=##########;port=25;security=none)
    An error occurred sending a test email!

Posted: **Tue Jul 08, 2014 5:28 pm**

Could you pm one of us a screenshot of your XI email configuration?

Posted: **Tue Jul 08, 2014 5:30 pm**

Some of this may apply:

http://stackoverflow.com/questions/2227 ... iler-error

Are you absolutely sure you are using the correct port, and auth information? Do you have another system you can check this on? Such as your work station's mail client, etc?

Posted: **Wed Jul 09, 2014 12:50 pm**

Yes. I also tried sending an email directly from the command-line, using telnet on the SMTP server, and it worked.

Posted: **Wed Jul 09, 2014 3:06 pm**

As you are not using any auth, try using the "sendmail" bullet instead of the smtp bullet.

Posted: **Thu Jul 10, 2014 11:38 am**

With sendmail I get a positive response, but neither the test email or the notifications arrive:

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Test Email Settings

    A test email was sent to ############
    ----
    Mailer said: Message sent! (method=sendmail)

Use this to test your mail settings.

An email will be sent to: ###############

Posted: **Thu Jul 10, 2014 5:02 pm**

Is this running 2014? If so can you post the contents of

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tail -200 /usr/local/nagiosxi/tmp/phpmailer.log

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Email notifications not working

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