Can't download Auto Discover Wizard

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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toleolu
Posts: 294
Joined: Fri Jul 19, 2013 7:02 pm
Location: Honolulu Hawaii

Can't download Auto Discover Wizard

Post by toleolu »

I was trying to download the new Auto Discover wizard and the link takes me to a Subscription page saying I need pay $199.00 for 1 year Self Paced Training Subscription.

Do we not get these updates as part of our license?

mahalo
Charles Masteller
Information Systems Specialist
Hawaii Health Systems Corp.
"No one will ever need more than 640K RAM". Bill Gates
tmcdonald
Posts: 9117
Joined: Mon Sep 23, 2013 8:40 am

Re: Can't download Auto Discover Wizard

Post by tmcdonald »

You should have access. Email [email protected] with your customer ID and a short explanation and they should help you out.
Former Nagios employee
toleolu
Posts: 294
Joined: Fri Jul 19, 2013 7:02 pm
Location: Honolulu Hawaii

Re: Can't download Auto Discover Wizard

Post by toleolu »

Didn't hear back from sales as far as being able to download the new plugin, but I guess I got the updated Plugin when I updated Nagios XI cause I can get it to run now.

Mahalo
Last edited by toleolu on Mon Jul 14, 2014 8:22 pm, edited 1 time in total.
Charles Masteller
Information Systems Specialist
Hawaii Health Systems Corp.
"No one will ever need more than 640K RAM". Bill Gates
toleolu
Posts: 294
Joined: Fri Jul 19, 2013 7:02 pm
Location: Honolulu Hawaii

Re: Can't download Auto Discover Wizard

Post by toleolu »

Now that I got the auto discovery running, I've been going through the results and to my surprise, the Nagios XI VM is showing up on the list.

I guess I had assumed "new" meant a device on the ip subnet that did not have a Nagios client installed. Is that not the case?
Charles Masteller
Information Systems Specialist
Hawaii Health Systems Corp.
"No one will ever need more than 640K RAM". Bill Gates
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: Can't download Auto Discover Wizard

Post by slansing »

'New' is defined as any host address which is not already configured on the Nagios XI server which you are running Auto Discovery from. This is irregardless of if you have ran a scan against that network section before and have a saved scan.
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