Unable to install config wizards

[matt631]

Hey All,

Version Nagios XI 2011R1.5
Downloaded as a VMware image currently running in VMware player for testing.
No additional work has been done inside centos except the basic changing of time and IP address. (this was done before the issue occurred)

When I first downloaded the nagios appliance I was able to install additional wizards (such as the wmi wizard and this worked fine) several days passed and then I looked at installing the VMware add-on. (http://exchange.nagios.org/directory/Ad ... rd/details) I followed the document that was listed on the page and managed to complete all the steps in the console and get output that looks as though it completed and was happy. When I went to install the wizard in the web gui however I get the message (wizard installation failed) I thought this might be related specifically to the VMware wizard zip file I downloaded. On further testing however it seems as though I now can’t add any config wizards (even if I remove ones that I had installed previous and then attempt to reinstall these I get the same error message.)

A clean install of nagios allows me to install the wizard again however id rather not resort to a clean install and would appricate anyones help in troubleshooting (its the only way im going to learn and be confident in fixing the product when we take this to our live enviroment,.)

Does anyone have any advice on how to troubleshoot wizard installation issues?

Thanks
Matt Gosnell

[lmiltchev]

Remove the wizard and then run in terminal:

# /usr/local/nagiosxi/scripts/reset_config_perms

See if this will fix your problem with installing other wizards.

In regards to the VMware wizard ub oarticular, we have a problem with this wizard:
http://exchange.nagios.org/directory/Ad ... rd/details

We are working on modifying the script and will be uploading a new VMware wizard zip file sometime in the near future. For now you can try using this file:

vmware.zip

Install it through Admin_>Mange Config Wizards->Browse->Upload Wizard

After it is installed, run in terminal:
# chown apache.apache /usr/local/nagiosxi/html/includes/configwizards/vmware/scripts/getguests.pl
# chmod 755 /usr/local/nagiosxi/html/includes/configwizards/vmware/scripts/getguests.pl
When the wizard completes it generates a "auth file" in /usr/local/nagiosxi/etc/components/vmware folder. The "auth file" will look something like:

username="whatever"password="whatever"

Edit it, by adding a line break, so it will look like this:

username="whatever"
password="whatever"

This should fix your problem.

[ajayy]

thanks for the vmware zip file(a working one) and nice bit of instructions which are clear enough to follow

[lmiltchev]

Glad I could help!

[matt631]

Much Appricated.