Error installing Nagios XI on Linux (HTTPD) Lib not found

[JakeHatMacys]

Getting the following error when attempting to install Nagios XI on Redhat

uname -r
2.6.32-358.el6.x86_64


Adding Sourceguardian extension to php.ini
Stopping httpd: [FAILED]
Starting httpd: /usr/sbin/httpd: error while loading shared libraries: libapr-1.so.0: cannot open shared object file: No su
[FAILED]
RESULT=1

[sreinhardt]

Try:

Code: Select all

yum install apr

This should be a standard package housed in updates or base. Are you using a yum proxy or satellite server?

[JakeHatMacys]

Try:

Code: Select all

yum install apr

This should be a standard package housed in updates or base. Are you using a yum proxy or satellite server?

using yum. so try the above? (I should disclaim that this is my first real Unix rodeo so i'll be learning as I go)

[JakeHatMacys]

So now I got further but error'd out here:

kernel.msgmnb = 131072000
kernel.msgmax = 131072000
kernel.shmmax = 4294967295
kernel.shmall = 268435456
NOTE: If prompted, enter the MySQL root password
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)
ERROR: Subcomponent 'ndoutils' installation failed - exiting.
Subcomponents installation failed - exiting
RESULT=1

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

If you require assistance in resolving the issue, please include install.log
in your communications with Nagios XI technical support.

The script that failed was: './A-subcomponents'

looking at the log now

[JakeHatMacys]

Error I'm finding in messages: (Deleted our directory info because I'm paranoid with all the hacking lately)

Sep 26 08:13:22 esu****** vasd[2314]: _create_rule_from_local_file: Cannot locate <***deleted***.***\******_*deleted*>(****_********) from file </etc/ opt/quest/vas/users.allow>, error: <2>. Resolution will be attempted again in 30 seconds.

[sreinhardt]

Not sure what vasd is, but I know it would not be enabled\installed by default with XI. Looks like mysql was not started last time, how about:

Code: Select all

service mysqld status

if it is not started:

Code: Select all

service mysqld start
./fullinstall

[JakeHatMacys]

First off, thank you so much for your assistance.

She was gonna complete this time but error'd out here:

**************************************************************************
Installing Nagios XI base files...
Creating product directory...
Adding password for user nagiosadmin
Reloading httpd:
Building latest perms binary...
Checking PostgresQL status...
ERROR: PostgresQL not running - exiting.
ERROR: Nagios XI database was not setup properly - exiting.
RESULT=1

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

If you require assistance in resolving the issue, please include install.log
in your communications with Nagios XI technical support.

The script that failed was: './B-installxi'
********************************************************************************************

So guessing I need to get PostgresQL running, I've also reached out to my unix team for assistance. As I'm not sure how to do that, not seeing it in the directories I'm googling.

Thoughts?

[lmiltchev]

You can try starting postgres by running in the CLI:

Code: Select all

service postgresql start

then running the "fullinstall" script again.

BTW, are you installing Nagios XI on a "clean" system? Can you upload the "install.log"?

[JakeHatMacys]

You can try starting postgres by running in the CLI:

Code: Select all

service postgresql start

then running the "fullinstall" script again.

BTW, are you installing Nagios XI on a "clean" system? Can you upload the "install.log"?

Well boy to I feel like a horses pa-toot. I tried starting the service but used caps like the error used....

Running the fullinstall again now. It is a clean system, server was just built days ago. I'll look for the install log to upload.

[JakeHatMacys]

Just wanted to report the install finished and currently configuring the UI.

Thanks again for all your help. I'm still a fish out of water with the Unix environment but i'll learn in time.