Error in installation

[deepshikha20]

Hi,

I am getting below error while installing the Nagios log server.

ERROR: unable to read system id.
ERROR: your Red Hat installation is not registered or does not have proper entitlements. Please register or enable entitlements at rhn.redhat.com.

My server is not allowed to connect to the internet.

Please advise to skip this step, if possible.

Thanks.

Deepshikha

[Ramdas]

Hi,

Seems issue with RHN registration, please refer the following link to fix,

https://access.redhat.com/documentation ... dm91655248

/Ram

[tmcdonald]

In order to properly register your server with the RHN it will need to be online or you will want to follow an offline doc:

https://access.redhat.com/documentation ... fline.html

[deepshikha20]

is it possible that I can skip the registration since m not allowed to register it ?

What is the dependency of the registration of Server on nagios log server ?

Thanks.

Regards,
Deepshikha

[tmcdonald]

RedHat servers need to be registered with RHN in order to receive updates to software. Since the Nagios installer downloads packages from the repos, it won't be able to do so if you are not registered. From their help page:

Systems must be registered before updates from RHN can be applied

[jomann]

This is a bug that will be fixed in the 2015R1.1 release which is coming really soon. I have attached an updated libinstall.sh file which can be dropped into the extracted install directory and should allow you to install properly on RHEL.

[deepshikha20]

Hi,

I am able to run the install command by copying the lib file you have provided , but I get this new error. Please advise.

Exiting, name server cannot be used: Temporary failure in name resolution (-3)11 Nov 11:53:04 ntpdate[16581]: name server cannot be used: Temporary failure in name reso
lution (-3)

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

If you require assistance in resolving the issue, please include install.log
in your communications with Nagios Enterprises technical support.

The step that failed was: 'prereqs'


Thanks.

Regards,
Deepshikha

[lmiltchev]

Can you post the complete "install.log"?

[deepshikha20]

Hi,

Please find the attached file as requested.

Thanks.

Deepshikha

[Box293]

On line 51 of the fullinstall script the following command is executed:

Code: Select all

ntpdate -u pool.ntp.org

If you cannot resolve external addresses then I would:

• Double check to make sure the timezone and date/time are correct on the server
  Comment out line 5 in the installer
  Run fullinstall again