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Hypermap Parent/Child issue after 2.0
Posted: Thu Nov 20, 2014 5:07 pm
by bspeed
Hi,
I've had to make some changes to the parent of a few hosts and it isn't being updated in Hypermap?
I've had to do this a fair bit in the past and it's always been updated immediately, the biggest change I've made since it was last working was updating to 2.0.
Anybody else experiencing this?
Thanks,
Re: Hypermap Parent/Child issue after 2.0
Posted: Thu Nov 20, 2014 5:41 pm
by scottwilkerson
What changes did you make to the parents? By chance did you add multiple parents to a single host?
Re: Hypermap Parent/Child issue after 2.0
Posted: Thu Nov 20, 2014 7:25 pm
by bspeed
Not multiple.
There was a network configuration change so I changed the parent from one host to another.
Re: Hypermap Parent/Child issue after 2.0
Posted: Thu Nov 20, 2014 8:56 pm
by lmiltchev
was not able to recreate the issue.
I would assume you didn't forget to apply configuration... Did you try clearing the browser's cache and reloading the Hypermap? Do you see the changes you made in the Network Status Map?
Re: Hypermap Parent/Child issue after 2.0
Posted: Thu Nov 20, 2014 9:54 pm
by bspeed
I tried clearing the cache as you suggested thanks.
I had a look at the Network Status Map and it's also not displaying correctly either. Looks like I may have broken something somewhere then, any suggestions on where I should be looking?
And yes I've tried applying the configuration a number of times, restarted the VM.
Re: Hypermap Parent/Child issue after 2.0
Posted: Fri Nov 21, 2014 11:21 am
by lmiltchev
Can you show us a config when you specified a parent/child relationship as an example and a screenshot of the hypermap, showing these hosts?
Also, check to see if the parent/child relationships are properly displayed on the map in Nagios Core:
Re: Hypermap Parent/Child issue after 2.0
Posted: Sun Nov 23, 2014 5:01 pm
by bspeed
Sure I can.
Screen1.PNG
Screen2.PNG
Screen3.PNG
Re: Hypermap Parent/Child issue after 2.0
Posted: Sun Nov 23, 2014 5:03 pm
by bspeed
And in the nagios core it is not showing up correctly.
Screen4.PNG
Re: Hypermap Parent/Child issue after 2.0
Posted: Sun Nov 23, 2014 8:01 pm
by bspeed
Ah.. I've noticed that when I make a change in the host configuration for this particular host that I'm having trouble with the status doesn't change to "Not Applied". I also don't get the warning "Changes detected! Apply Configuration...etc".
And also, I've just changed a parent of a different host. It moved over straight away as per normal, however I then went to put it back to where it belongs and it wont go back. Now this host has the same symptoms with the configuration not updating as the previous one.
Re: Hypermap Parent/Child issue after 2.0
Posted: Mon Nov 24, 2014 10:23 am
by lmiltchev
Ah.. I've noticed that when I make a change in the host configuration for this particular host that I'm having trouble with the status doesn't change to "Not Applied".
Do you have any config errors?
CCM->Tools->Write Config Files->Write (check the output for errors)->Verify (check the output for errors)