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Upgrade from 2012 to 2014 latest : problem
Posted: Fri Dec 12, 2014 4:04 am
by Frédéric GRANAT
Hi,
I upgraded nagiosxi from 2012R1.6 to 2014 latest using : XI_Upgrade_Instructions.pdf
I restart the server.
My Nagiosxi still shows the following version :
Nagios XI 2012R1.6 Copyright © 2008-2014 Nagios Enterprises, LLC.
Help me !
Frederic
Re: Upgrade from 2012 to 2014 latest : problem
Posted: Fri Dec 12, 2014 10:15 am
by tmcdonald
Go to Admin -> Check For Updates then click the "Check for updates now" button. What installed/available versions are displayed?
Re: Upgrade from 2012 to 2014 latest : problem
Posted: Fri Dec 12, 2014 10:22 am
by Frédéric GRANAT
Latest Available Version: 2014R2.0
Installed Version: 2012R1.6
Last Update Check: 2014-12-12 16:22:21
Re: Upgrade from 2012 to 2014 latest : problem
Posted: Fri Dec 12, 2014 10:25 am
by tmcdonald
Did you experience any issues during the upgrade? Any error messages?
Re: Upgrade from 2012 to 2014 latest : problem
Posted: Fri Dec 12, 2014 10:28 am
by Frédéric GRANAT
No significant error message at the end.
I don't know how to access the install logs.
Re: Upgrade from 2012 to 2014 latest : problem
Posted: Fri Dec 12, 2014 2:28 pm
by tgriep
Could you try the upgrade again and post back the output so we could see if there were any errors?
Re: Upgrade from 2012 to 2014 latest : problem
Posted: Mon Dec 15, 2014 2:43 am
by Frédéric GRANAT
Hi,
Here's upgrade.log
Re: Upgrade from 2012 to 2014 latest : problem
Posted: Mon Dec 15, 2014 12:01 pm
by abrist
The log is truncated. The log stops in the middle of fetching updates to php. If you truely waited until the script stopped before you ended the running tail, I would bet that your install is crashing. The thing is though, Due to where it is crash9ing, it is hard to tell what is causing it. Try running the upgrade again. When it fails, get an immediate tail of /var/log/messages and post it here:
Re: Upgrade from 2012 to 2014 latest : problem
Posted: Mon Dec 15, 2014 12:20 pm
by Frédéric GRANAT
Here it is
Re: Upgrade from 2012 to 2014 latest : problem
Posted: Mon Dec 15, 2014 1:39 pm
by slansing
Looks like a lot of crashed tables errors, have you tried to repair your mysql tables yet? As of right now, we can't get the info we need from the syslog due to the frequency of those messages, it could also be part of the upgrade problem. Please run:
Code: Select all
/usr/local/nagiosxi/scripts/repairmysql.sh nagios
/usr/local/nagiosxi/scripts/repairmysql.sh nagiosql
Then retry the steps abrist gave you, thanks!