Nagios Support Forum

Hi ,

I have configured few remote server but am getting below error for the services on the web interface.

(No output on stdout) stderr:

I have checked the nsclient.log and error is

2014-12-13 03:57:34: e:..\..\..\..\trunk\modules\CheckSystem\PDHCollector.cpp:139: Failed to query performance counters: PdhCollectQueryData failed: : -2147481643: No data to return.


2014-12-13 03:57:34: e:..\..\..\..\trunk\modules\CheckSystem\PDHCollector.cpp:139: Failed to query performance counters: PdhCollectQueryData failed: : -2147481643: No data to return.


2014-12-13 03:57:35: e:..\..\..\..\trunk\modules\CheckSystem\PDHCollector.cpp:139: Failed to query performance counters: PdhCollectQueryData failed: : -2147481643: No data to return.


Please help !

I suspect you're using NSClient 0.4.2.

0.4.2 has some bugs that cause these types of issues.

Try 0.4.1 or 0.3.9 and let us know if that fixes your problem.

The version which i am using is NSCP-0.4.1.73-x64 .

Let me know if i need to use the 0.3.9 one ?

Thanks.

Regards,
Deepshikha

Great then we know it's not 0.4.2 causing the issue.

It sounds like the performance counters on the Windows box need fixing.

From the windows box run:

After that restart the NSClient++ service.

Does this fix your problem?

it didn't fix it. The issue still remains the same.

Can you post the config of the services that are having problem so we can test them.

Hi,

Please find the attached as requested.

Thanks.

Regards,
Deepshikha

I don't actually see any performance counter checks specifically, though your normal checks are likely querying the counters at some point, what services are failing in the XI web interface?

Hi,

Please find the attached screenshot which gives you a clear picture about the error i am facing.

Thanks.

Regards,
Deepshikha

Can you post your nagios.cfg and resources.cfg files please? It looks like you are not appending a path to the commands, and so nagios may not know where to look for them.