Applying configuration stucked after upgrade to 1.6

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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pdusza
Posts: 8
Joined: Mon Aug 01, 2011 12:47 pm

Applying configuration stucked after upgrade to 1.6

Post by pdusza »

Hi,

I'm testing Nagios XI because we want to use it in our environment. We used VMWare image on Windows box, image was with Nagios XI 1.3. Week ago I made an upgrade to 1.6. Upgrade went without any problems, but two days later I noticed that features related with running batches on a vm box does not work i.e. 'Applying Configuration' or 'Schedule an immediate check'. This options just stuck on a interface, but in a baackround those options are running for sure because configuration is applied and next check is rescheduled. Also I tried to run manually script: reconfigure_nagios.sh and it successfully applied new config.
I read some posts with same problems but didn't find a solution, I made all steps from FAQ ("Apply Configuration Page Stalls Out, Never Completes") but also without success.

I'm using VMWare NAT service to reroute http traffic to different port so:
vm with nagios: 192.168.1.2
windows box: servername.qwe.com
http to vm is reroute to port 6663, so to connect I'm using address servername.qwe.com:6663/nagiosxi
This is how my vm is configured

On 1.3 version with this configuration it worked...
Please help I don't want to downgrade to 1.3.
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reconfigure_nagios.log
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agriffin
Posts: 876
Joined: Mon May 09, 2011 9:36 am

Re: Applying configuration stucked after upgrade to 1.6

Post by agriffin »

Unfortunately, recent versions of XI have broken some features for users with a NAT. This is due to some new SSL code and should be fixed shortly in an upcoming version.
pzusa
Posts: 34
Joined: Fri Jun 24, 2011 9:54 am

Re: Applying configuration stucked after upgrade to 1.6

Post by pzusa »

As a workaround you can use this:
1. Configure both NATed IP and local IP in the NXI server's /etc/hosts (both pointing to the same name and local IP should be configured first - I mean higher).
2. Use configured in /etc/hosts name instead of IP in URL when opening the NXI web console.

This should help :)

Michalux
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Applying configuration stucked after upgrade to 1.6

Post by mguthrie »

The issue with NAT will be fixed in our upcoming release.
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