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Send Notification when Alert Acknowledged
Posted: Mon Dec 22, 2014 3:30 pm
by costanza2k1
I swear I saw a check box to send an email or SMS when an alert gets acknowledged...am I missing something?
nagios notifications.png
Re: Send Notification when Alert Acknowledged
Posted: Mon Dec 22, 2014 3:34 pm
by slansing
Not sure where that would be set, it's not available in the standard UI besides typical acknowledgement options, or as an option through Core. Maybe a custom component?
Re: Send Notification when Alert Acknowledged
Posted: Tue Dec 23, 2014 3:23 am
by zaji_nms
Dear Expert
Sound great, in this case (if feature got added by NagiosXI), our customer will not get false link down message.
FYI, some time there is high delay in our network due to path change or DDoS attack, which generating many false alerts but our Customer will not receive False Alerts as our Monitoring Team will not acknowledge these false alerts.....if feature got added
Regards
Re: Send Notification when Alert Acknowledged
Posted: Tue Dec 23, 2014 12:32 pm
by lmiltchev
The contacts are notified when the problem is acknowledged. Is it possible that you were looking at the "Mass Acknowledge" component?
example01.PNG
Re: Send Notification when Alert Acknowledged
Posted: Tue Dec 23, 2014 12:36 pm
by scottwilkerson
When you are in the process of acknowledging a problem there is a check box to "Send Notification:"
Re: Send Notification when Alert Acknowledged
Posted: Thu Dec 25, 2014 2:06 pm
by costanza2k1
scottwilkerson wrote:When you are in the process of acknowledging a problem there is a check box to "Send Notification:"
Ok thanks this will work!