Nagios Support Forum

I got this message when I attempted to upgrade via the web UI.

"The update did not complete successfully. Please try updating manually."

This was my 2nd attempt at using the web UI for an update. I usually just do a manual update then "just keep it moving". ...not a big issue for me since the manual update always works.

From what version and to what version are you upgrading?

Hey Trevor!

Thanks for getting back to me.

I was doing the update from Nagios XI 2014R2.2 to 2014R2.3.

No big deal. I just thought I'd try give the web UI a try. I've since performed the manual update.

You can close this ticket, if you'd like.

Thanks for the report, we'll look into it and see if we can replicate the issue on our end in the web interface. Might be a bug, but we haven't heard of anyone else report this.

Locking up.