Page 1 of 1
How to monitor OTRS service in NagiosXI
Posted: Mon Aug 22, 2011 2:18 am
by lntinfo
Hi,
I have installed OTRS (open source ticket request) on windows 2003.
and being monitor by NagiosXI now i want to monitor OTRS service in NagiosXI.
so how to configure OTRS service in NagiosXI for monitoring.
Re: How to monitor OTRS service in NagiosXI
Posted: Mon Aug 22, 2011 9:18 am
by nscott
There are two ways to do this:
1) Use NSClient++:
The steps to do it this way would be the following -
Install NSClient++ on the Windows 2003 Server
http://assets.nagios.com/downloads/nagi ... _Agent.pdf
Run the Monitoring Wizard
http://www.youtube.com/watch?v=fJwgB0-yLGE
2) Using WMI
Setup an account on the Windows server for the WMI plugin to login as
Download the WMI installer for the Nagios XI server
http://assets.nagios.com/downloads/nagi ... For_XI.pdf
Then ensure the proper settings in this document:
http://assets.nagios.com/downloads/nagi ... ng_WMI.pdf
Re: How to monitor OTRS service in NagiosXI
Posted: Tue Aug 23, 2011 12:47 am
by lntinfo
Thnx a ton !!!
Re: How to monitor OTRS service in NagiosXI
Posted: Tue Aug 23, 2011 9:28 am
by nscott
Anytime lnt!