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Error Fullinstall

Posted: Wed Feb 18, 2015 9:29 am
by quental
Hi,
When I run the full install, i have this error:


Nagios Log Server Installation
==============================
DATE: Wed Feb 18 10:46:01 CET 2015

DISTRO INFO:
CentOS
6.2
x86_64

Running 'setup_local_syslog'...
cp: cannot stat `nagioslogserver/logserver.syslog': No such file or directory

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

If you require assistance in resolving the issue, please include install.log
in your communications with Nagios Enterprises technical support.

The step that failed was: 'setup_local_syslog'

-------------------------------------------------------------------
the file logserver.syslog not exits..

any sugestion?

Re: Error Fullinstall

Posted: Wed Feb 18, 2015 10:33 am
by lmiltchev
Can you post the whole "install.log"? It should be in the "/tmp/nagioslogserver" directory.

Re: Error Fullinstall

Posted: Wed Feb 18, 2015 10:54 am
by cmerchant
On this Centos 6.2 system, are you running rsyslog?

and can you show us the output of these commands:

Code: Select all

ls -l /etc/rsyslog.conf
ls -ld /etc/rsyslog.d/
ls -l /etc/rsyslog.d/ 

Re: Error Fullinstall

Posted: Wed Feb 18, 2015 11:05 am
by quental
Hi,
install.log:


Nagios Log Server Installation
==============================
DATE: Wed Feb 18 17:03:33 CET 2015

DISTRO INFO:
CentOS
6.2
x86_64

Running 'setup_local_syslog'...
cp: cannot stat `nagioslogserver/logserver.syslog': No such file or directory

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

If you require assistance in resolving the issue, please include install.log
in your communications with Nagios Enterprises technical support.

The step that failed was: 'setup_local_syslog'

------------------------------------------------------------------------------------------------------------

ls -l /etc/rsyslog.conf
-rw-r--r--. 1 root root 2875 Dec 10 11:05 /etc/rsyslog.conf

ls -ld /etc/rsyslog.d/
drwxr-xr-x. 2 root root 4096 Jan 30 12:30 /etc/rsyslog.d/

ls -l /etc/rsyslog.d/
total 4
-rw-r--r--. 1 root root 539 Jan 30 12:30 nagioslogserver.conf

Re: Error Fullinstall

Posted: Wed Feb 18, 2015 11:38 am
by cmerchant
OK, it looks as if you already have the nagioslogserver.conf file copied from an earlier install.

Can you show us the output of the following command: (assuming that you untar'd the nagioslogserver-*-tar.gz file into /tmp)

Code: Select all

ls -l /tmp/nagioslogserver
Again, it would be helpful if you include the install.log from the /tmp/nagioslogserver directory,
If you require assistance in resolving the issue, please include install.log
in your communications with Nagios Enterprises technical support.

Re: Error Fullinstall

Posted: Thu Feb 19, 2015 5:24 am
by quental
Hi,

ls -l /tmp/nagioslogserver
total 1360
-rwxr-xr-x. 1 root root 5375 Jan 30 12:44 fullinstall
-rw-r--r--. 1 root root 1340903 Dec 15 19:13 get-pip.py
-rw-r--r--. 1 root root 589 Feb 18 17:03 install.log
-rwxr-xr-x. 1 root root 15290 Dec 15 19:13 libinstall.sh
drwxr-xr-x. 2 root root 4096 Dec 15 19:13 licenses
drwxr-xr-x. 2 root root 4096 Dec 15 19:13 mibs
drwxr-xr-x. 3 root root 4096 Dec 15 19:13 nagioslogserver
drwxr-xr-x. 2 root root 4096 Dec 15 19:14 sourceguardian
drwxr-xr-x. 5 root root 4096 Dec 15 19:13 subcomponents

Re: Error Fullinstall

Posted: Thu Feb 19, 2015 9:15 am
by scottwilkerson
The dates on these files look like they have been modified...

Please run the following:

Code: Select all

cd /tmp
rm -rf nagioslogserver*
wget http://assets.nagios.com/downloads/nagios-log-server/nagioslogserver-latest.tar.gz
tar xzf nagioslogserver-*.tar.gz
cd /tmp/nagioslogserver
./fullinstall

Re: Error Fullinstall

Posted: Mon Feb 23, 2015 2:57 am
by quental
Hi,
Great. It's solved.

thanks a lot.
Regards.

Re: Error Fullinstall

Posted: Mon Feb 23, 2015 10:21 am
by jolson
Great! I will close and lock this topic for you.