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NagiosXI installation Error

Posted: Thu May 07, 2015 10:39 am
by angurisudhakar
i am getting below error.

URL: http://localhost/nagiosql/index.php
CMDLINE
/usr/bin/wget --save-cookies nagiosql.cookies --keep-session-cookies http://localhost/nagiosql/index.php --no-check-certificate --post-data 'Submit=Login&tfUsername=nagiosxi&tfPassword=n@gweb' -O nagiosql.login--2015-05-07 15:04:59-- http://localhost/nagiosql/index.php
Resolving proxy.intra.bt.com... 147.149.2.7
Connecting to proxy.intra.bt.com|147.149.2.7|:8080... connected.
Proxy request sent, awaiting response... 403 Forbidden
2015-05-07 15:04:59 ERROR 403: Forbidden.

NAGIOSQL LOGIN FAILED!
RESULT=1

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

Re: NagiosXI installation Error

Posted: Thu May 07, 2015 10:44 am
by jdalrymple
Sounds like a prerequisite failed. Can you post your install.log file?

Have you tried to re-run the installer?

Re: NagiosXI installation Error

Posted: Fri May 08, 2015 3:25 am
by angurisudhakar
Please find the attachment.

Re: NagiosXI installation Error

Posted: Fri May 08, 2015 9:48 am
by lmiltchev
Did you set up your proxy by following the steps, outlined on our FAQ wiki page?

http://support.nagios.com/wiki/index.ph ... th_Proxies

Re: NagiosXI installation Error

Posted: Fri May 08, 2015 9:51 am
by jdalrymple
Did you have to set an environmental variable to get to the Internet on this box?

Code: Select all

Resolving proxy.intra.bt.com... 147.149.2.7
Connecting to proxy.intra.bt.com|147.149.2.7|:8080... connected.

Re: NagiosXI installation Error

Posted: Mon May 11, 2015 12:48 am
by angurisudhakar
Yes.. Just i to am use export environment variable command for internet and dependent package installation .

Re: NagiosXI installation Error

Posted: Mon May 11, 2015 3:45 am
by angurisudhakar
Hi,

Please suggest me ,i have all the dependent rpm packages with me

my question is
1. if i run ./fullinstall it will take the dependent package again from the net.?

or

it will install normallly..?

Thanks,
Sudhakar Anguri

Re: NagiosXI installation Error

Posted: Mon May 11, 2015 11:24 am
by jdalrymple
Re-running the install should work, however that proxy is going to be an issue. Is there any way you can give this box direct access to the Internet? If not we'll probably have to chat with the developers about how to get around that problem. We might have to unset those ENVs prior to some steps in the install/setup process, then reset them when done.