Notification disabled icon does not go away.

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
MichielvM
Posts: 160
Joined: Thu Oct 24, 2013 3:48 am

Notification disabled icon does not go away.

Post by MichielvM »

Like the topic says, my XI service overview shows the mute icon, indicating that no notifications will be sent out for that service.
However in Core Config Manager all of these checke have notifications enabled.

All checks have an active contact and time period.
I've restarted the server but they're still there..

Only when I click the service and click on enable notifications it disappears.
Some sql corruption somewhere?

Xi version is 2014R2.7
Core 4.0.8
CentOS 6.6 (Final)
User avatar
tgriep
Madmin
Posts: 9190
Joined: Thu Oct 30, 2014 9:02 am

Re: Notification disabled icon does not go away.

Post by tgriep »

It could be that the mysql database is not in sync with the config files. Try the following to see if it fixes it.

Go to the Core Config Manager
Under "Tools", click "Write Config Files"
Click the "Delete" button then click the "Write" button and then the "Verify" button
Click Apply Configuration and click the "Apply Configuration" button
Be sure to check out our Knowledgebase for helpful articles and solutions!
MichielvM
Posts: 160
Joined: Thu Oct 24, 2013 3:48 am

Re: Notification disabled icon does not go away.

Post by MichielvM »

overnight the icons have packed their bags and left....
tmcdonald
Posts: 9117
Joined: Mon Sep 23, 2013 8:40 am

Re: Notification disabled icon does not go away.

Post by tmcdonald »

Are we good to close this bag thread?
Former Nagios employee
MichielvM
Posts: 160
Joined: Thu Oct 24, 2013 3:48 am

Re: Notification disabled icon does not go away.

Post by MichielvM »

Yeah, we're good.
Unless someone has a bright idea about the origins of thissere anomaly and an urge to share..
;)
Locked