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Notification disabled icon does not go away.

Posted: Tue May 26, 2015 10:12 am
by MichielvM
Like the topic says, my XI service overview shows the mute icon, indicating that no notifications will be sent out for that service.
However in Core Config Manager all of these checke have notifications enabled.

All checks have an active contact and time period.
I've restarted the server but they're still there..

Only when I click the service and click on enable notifications it disappears.
Some sql corruption somewhere?

Xi version is 2014R2.7
Core 4.0.8
CentOS 6.6 (Final)

Re: Notification disabled icon does not go away.

Posted: Tue May 26, 2015 1:20 pm
by tgriep
It could be that the mysql database is not in sync with the config files. Try the following to see if it fixes it.

Go to the Core Config Manager
Under "Tools", click "Write Config Files"
Click the "Delete" button then click the "Write" button and then the "Verify" button
Click Apply Configuration and click the "Apply Configuration" button

Re: Notification disabled icon does not go away.

Posted: Wed May 27, 2015 6:37 am
by MichielvM
overnight the icons have packed their bags and left....

Re: Notification disabled icon does not go away.

Posted: Wed May 27, 2015 8:56 am
by tmcdonald
Are we good to close this bag thread?

Re: Notification disabled icon does not go away.

Posted: Wed May 27, 2015 10:17 am
by MichielvM
Yeah, we're good.
Unless someone has a bright idea about the origins of thissere anomaly and an urge to share..
;)