XI System Component not running

[inas.labib]

Hi,

We have Nagios XI 2014R2.6 and suddenly I can see that most of our system component are not running and I stopped receiving any notifications.

Components not running:

Database Maintenance [Last Run 13d 6h 25m 14s Ago]

Command Subsystem [Last Run 13d 6h 20m 13s Ago]

Event Manager [Last Run 13d 6h 20m 11s Ago]

Feed Processor [Last Run 13d 6h 20m 14s Ago]

Report Engine [Last Run 13d 6h 21m 13s Ago]

Cleaner [Last Run 13d 6h 21m 13s Ago]

Nonstop Operations Manager [Last Run 13d 6h 21m 13s Ago]

System Statistics [Last Updated 13d 6h 25m 27s Ago]

Please advice.

Inas

[tgriep]

It looks like the crond daemon has stopped running.
Try restarting it by running the following.

Code: Select all

service crond restart

After a minute, the indicators should turn green and the system will start processing again.

If not, please post a screen shot of the errors so we can review them.

[ssax]

In addition to what Tom is asking, please run these commands and post the output:

Code: Select all

df -h
service nagios status
service ndo2db status
service npcd status
service postgresql status
service mysqld status

If a filesystem is not full, please try these commands:

Code: Select all

service nagios stop
service ndo2db stop
service npcd stop
service postgresql stop
service mysqld restart
service postgresql start
service npcd start
service ndo2db start
service nagios start

Then if you are still having issues, please attach the last 100 or so sanitized lines from your /usr/local/nagios/var/nagios.log.

[inas.labib]

Thank you very much for your replies.
Actually I don't have any errors and I rebooted the whole system and I followed your recommendations but still no success.
Regarding the log that you want me to attach it has a private data. Is this issue is visible to all Nagios XI customers?

Thanks,

[inas.labib]

The required output:

# df -h
Filesystem Size Used Avail Use% Mounted on
/dev/mapper/vg_ngs01-LogVolRoot
92G 7.5G 80G 9% /
tmpfs 2.9G 0 2.9G 0% /dev/shm
/dev/sda1 488M 89M 375M 20% /boot



# service nagios status
nagios (pid 2100) is running...


# service ndo2db status
ndo2db (pid 2123) is running...


# service npcd status
NPCD running (pid 1980).


# service postgresql status
postmaster (pid 1832) is running...


# service mysqld status
mysqld (pid 1775) is running...

then I followed the rest of commands but again not working

[inas.labib]

It is working now.
Thank you very much the issue was that the nagios user password has been expired

[tgriep]

That is good to hear, shall I close the post?