Nagios Support Forum

Hi,

I am running Nagios XI v5 and am starting trying to generate SLA reports. I can generate reports but get an error when trying to download or email a PDF. If emailed i end up with a 1Kb PDF if downloaded i get the attached error.

Thanks
Chris

A few things to check here since I was unable to reproduce this:

• -Are you using SSL?
  -Can you access the URL that the error is giving you?
  --If you can't, can you using the IP address?
  -Is this XI5R1.0 or XI5 2.0.0 ?

Thanks for the reply.

I am not using SSL and i am running 5.1. I can access the URL it takes me to the report and displays correctly. Just no pdf download.

Thanks
Chris

What is the output of the following commands?

Here you go

[root@kinnag /]# hostname
kinnag
[root@kinnag /]# cat /etc/hosts
# Do not remove the following line, or various programs
# that require network functionality will fail.
127.0.0.1 kinnag localhost
::1 localhost6.localdomain6 localhost6
192.168.136.25 edrington.co.uk
[root@kinnag /]#

Thanks
chris

Hi,

I've upgraded to 5.2 and still see the same issue.

Thanks
chris

Is there anything interesting happening in your logs when you try to do this?

Run this command:
and then try to generate the report.

HI,

Nothing at all. I have attached the logs.

Thanks
Chris

Have you tried multiple browsers? It looks like you're using Safari. I want to make sure that's not where the issue is coming from.

Hi,

I was using chrome on my Windows 7 laptop odd it shows as safari! I have also tried using Firefox.

Thanks
chris