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Not able to start NSclient++ service on the Host.

Posted: Wed Oct 14, 2015 8:47 am
by RIDS_I2MP
Hi,

I am not able to start the NSclient++(32bit) service on the host, it is displaying an error message as "Could not start NSClient++ (32bit) service on the local computer".

I am attaching the details of the host and the error message received.

kindly let me know the solution of the issue.

Re: Not able to start NSclient++ service on the Host.

Posted: Wed Oct 14, 2015 10:53 am
by hsmith
What version are you trying to install? I've seen reports that version 0.4.101 works on Windows Server 2003.

Re: Not able to start NSclient++ service on the Host.

Posted: Thu Oct 15, 2015 3:57 am
by RIDS_I2MP
Hi,

The NS client ++ version is 0.3.9.327, please find the snapshot for version and more details.

The client was working fine it has stopped unexpectedly.

Re: Not able to start NSclient++ service on the Host.

Posted: Thu Oct 15, 2015 10:03 am
by rkennedy
It looks like you're running 32 bit NSClient with a 64 bit OS. Try reinstalling the 64 bit version of NS Client (still 0.3.9) and that may fix it for you.

Re: Not able to start NSclient++ service on the Host.

Posted: Fri Oct 16, 2015 7:15 am
by RIDS_I2MP
I have confirmed the OS and NS client ++ both are 32 bit.

Re: Not able to start NSclient++ service on the Host.

Posted: Fri Oct 16, 2015 9:33 am
by hsmith
Can you please try to use NSClient version 0.4.101 and let us know what happens?

Re: Not able to start NSclient++ service on the Host.

Posted: Fri Oct 16, 2015 9:37 am
by rkennedy
Ah, didn't realize that enterprise version supported 16GB of ram. Prior to upgrading, can you confirm the two items below.

Navigate to start -> type 'services.msc' -> look for NSClient++ -> right click it, and select properties. What is the Path to executable?

Also, check C:\Program Files\NSClient++\nsclient.log and see if anything is generated in there. If so, please post the last 20 lines.

Re: Not able to start NSclient++ service on the Host.

Posted: Tue Oct 20, 2015 1:15 am
by RIDS_I2MP
Kindly find the attached NSClient++ properties and NSClient log file data.

The executable file path is C:\Program Files\NSclient++\nsclient++.exe.

Re: Not able to start NSclient++ service on the Host.

Posted: Tue Oct 20, 2015 10:35 am
by jdalrymple
I can't be sure, but my googling leads me here:

http://blogs.technet.com/b/askperf/arch ... r-not.aspx

Can you follow the steps in that blog entry to verify that your WMI repository is not corrupt?

This might be equally handy:
https://technet.microsoft.com/en-us/lib ... 04265.aspx