Capacity Report (PDF) hangs Nagios

[dlukinski]

When trying to send email with PDF or download PDF report based of a hostgroup (only 6 hosts, we have many more):
- Nagios XI GUI stops responding
- Web page does not recover
- Performance Grapher stopped on one occasion
- Only server reboot helps

We need this function to work (creating Capacity PDF reports for large hostgroups).
Please help

[rkennedy]

How much resources do you have allocated to this machine?

[dlukinski]

How much resources do you have allocated to this machine?

4 CPU Cores and 8 GB RAM
Should there be more?

[Box293]

Thanks for that. It's currently Thanksgiving holidays in the USA and the support office is closed. I would not expect a reply until next week.

[hsmith]

That should be enough. What does the output of a top command look like?

[dlukinski]

That should be enough. What does the output of a top command look like?

Last login: Wed Nov 25 16:16:54 2015
[root@xxxxxxxxxxxx ~]# top
top - 23:18:49 up 6 days, 7:01, 1 user, load average: 0.07, 0.12, 0.16
Tasks: 193 total, 2 running, 191 sleeping, 0 stopped, 0 zombie
Cpu(s): 6.4%us, 1.1%sy, 0.0%ni, 92.4%id, 0.1%wa, 0.0%hi, 0.0%si, 0.0%st
Mem: 8053824k total, 3365596k used, 4688228k free, 169432k buffers
Swap: 2064380k total, 0k used, 2064380k free, 2319424k cached

PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
43355 nagios 20 0 136m 10m 2144 S 3.3 0.1 0:00.10 check_snmp_stor
1429 mysql 20 0 2180m 48m 6548 S 1.3 0.6 165:16.05 mysqld
42743 nagios 20 0 50800 2596 1020 S 1.3 0.0 0:05.12 ndo2db
1474 postgres 20 0 210m 6632 5512 S 0.3 0.1 2:05.38 postmaster
1618 ajaxterm 20 0 166m 7820 1388 S 0.3 0.1 3:20.37 python
42836 postgres 20 0 212m 6116 3816 S 0.3 0.1 0:00.05 postmaster
43147 root 20 0 15028 1380 992 R 0.3 0.0 0:00.04 top
1 root 20 0 19232 1520 1232 S 0.0 0.0 0:01.71 init
2 root 20 0 0 0 0 S 0.0 0.0 0:00.00 kthreadd
3 root RT 0 0 0 0 S 0.0 0.0 0:29.44 migration/0
4 root 20 0 0 0 0 S 0.0 0.0 0:04.95 ksoftirqd/0
5 root RT 0 0 0 0 S 0.0 0.0 0:00.00 stopper/0
6 root RT 0 0 0 0 S 0.0 0.0 0:00.98 watchdog/0
7 root RT 0 0 0 0 S 0.0 0.0 0:17.50 migration/1
8 root RT 0 0 0 0 S 0.0 0.0 0:00.00 stopper/1
9 root 20 0 0 0 0 S 0.0 0.0 0:06.23 ksoftirqd/1
10 root RT 0 0 0 0 S 0.0 0.0 0:00.74 watchdog/1

[lmiltchev]

I don't think the issue is caused by a lack of resources... I was able to recreate it on one of my test boxes. It is possible that this is a bug - I will discuss the problem with our developers and get back to you.

[dlukinski]

I don't think the issue is caused by a lack of resources... I was able to recreate it on one of my test boxes. It is possible that this is a bug - I will discuss the problem with our developers and get back to you.

Thank you

Hope we could resolve this in future patching of the product.

[lmiltchev]

I filed an internal bug report on the issue. It is up to the developers now. If you want to follow up on this bug report in the future - ask for the internal task with a TASK ID = 7149. Thank you!

[dlukinski]

Hello Nagios support

Was this bug resolved?

Thank you