Nagios Support Forum

When trying to send email with PDF or download PDF report based of a hostgroup (only 6 hosts, we have many more):
- Nagios XI GUI stops responding
- Web page does not recover
- Performance Grapher stopped on one occasion
- Only server reboot helps

We need this function to work (creating Capacity PDF reports for large hostgroups).
Please help

How much resources do you have allocated to this machine?

rkennedy wrote:How much resources do you have allocated to this machine?

4 CPU Cores and 8 GB RAM
Should there be more?

Thanks for that. It's currently Thanksgiving holidays in the USA and the support office is closed. I would not expect a reply until next week.

That should be enough. What does the output of a top command look like?

hsmith wrote:That should be enough. What does the output of a top command look like?

Last login: Wed Nov 25 16:16:54 2015
[root@xxxxxxxxxxxx ~]# top
top - 23:18:49 up 6 days, 7:01, 1 user, load average: 0.07, 0.12, 0.16
Tasks: 193 total, 2 running, 191 sleeping, 0 stopped, 0 zombie
Cpu(s): 6.4%us, 1.1%sy, 0.0%ni, 92.4%id, 0.1%wa, 0.0%hi, 0.0%si, 0.0%st
Mem: 8053824k total, 3365596k used, 4688228k free, 169432k buffers
Swap: 2064380k total, 0k used, 2064380k free, 2319424k cached

PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
43355 nagios 20 0 136m 10m 2144 S 3.3 0.1 0:00.10 check_snmp_stor
1429 mysql 20 0 2180m 48m 6548 S 1.3 0.6 165:16.05 mysqld
42743 nagios 20 0 50800 2596 1020 S 1.3 0.0 0:05.12 ndo2db
1474 postgres 20 0 210m 6632 5512 S 0.3 0.1 2:05.38 postmaster
1618 ajaxterm 20 0 166m 7820 1388 S 0.3 0.1 3:20.37 python
42836 postgres 20 0 212m 6116 3816 S 0.3 0.1 0:00.05 postmaster
43147 root 20 0 15028 1380 992 R 0.3 0.0 0:00.04 top
1 root 20 0 19232 1520 1232 S 0.0 0.0 0:01.71 init
2 root 20 0 0 0 0 S 0.0 0.0 0:00.00 kthreadd
3 root RT 0 0 0 0 S 0.0 0.0 0:29.44 migration/0
4 root 20 0 0 0 0 S 0.0 0.0 0:04.95 ksoftirqd/0
5 root RT 0 0 0 0 S 0.0 0.0 0:00.00 stopper/0
6 root RT 0 0 0 0 S 0.0 0.0 0:00.98 watchdog/0
7 root RT 0 0 0 0 S 0.0 0.0 0:17.50 migration/1
8 root RT 0 0 0 0 S 0.0 0.0 0:00.00 stopper/1
9 root 20 0 0 0 0 S 0.0 0.0 0:06.23 ksoftirqd/1
10 root RT 0 0 0 0 S 0.0 0.0 0:00.74 watchdog/1

I don't think the issue is caused by a lack of resources... I was able to recreate it on one of my test boxes. It is possible that this is a bug - I will discuss the problem with our developers and get back to you.

lmiltchev wrote:I don't think the issue is caused by a lack of resources... I was able to recreate it on one of my test boxes. It is possible that this is a bug - I will discuss the problem with our developers and get back to you.

Thank you

Hope we could resolve this in future patching of the product.

I filed an internal bug report on the issue. It is up to the developers now. If you want to follow up on this bug report in the future - ask for the internal task with a TASK ID = 7149. Thank you!

Hello Nagios support

Was this bug resolved?

Thank you