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Alerts Not running

Posted: Fri Jan 08, 2016 2:50 pm
by dworthcsl
Hi,

I created 2 alerts with in NLS and both are not running. They only run if I manually kick them off. One is an email and the other is a passive NRDP to XI. I have manually ran a check in which it would generate a warn or crit. It never cleared out after. Both are set to run 5m and check log history 5m. I am running the latest version of NLS 1.4.0.

Is there something else that I need to do to enable these alert checks?

Thanks
David

Re: Alerts Not running

Posted: Fri Jan 08, 2016 2:59 pm
by hsmith
Can you attempt to reset your jobs?

Follow these steps:

Got to Administration --> Command Subsystem --> Click on the Reset all Jobs button

Inside of your NLS command line, run this command after finishing the above command:

Code: Select all

tail -f /usr/local/nagioslogserver/var/jobs.log 
This should tell us whether or not the alerts are firing at all.

Re: Alerts Not running

Posted: Fri Jan 08, 2016 3:33 pm
by dworthcsl
That seemed to clean things up. I will continue to run more tests.

Thanks,
David

Re: Alerts Not running

Posted: Mon Jan 11, 2016 10:46 am
by bwallace
Thanks for the update - shall we go ahead and lock this thread or would you prefer it be left open while you run more tests?